Umulkhair Ahmed Mohamed

I am a detail-oriented KYC and operations professional with a strong foundation in business administration and regulatory compliance. My background spans telecom customer onboarding, identity verification, sales campaigns, and retail financial operations. I specialize in validating subscriber records, mitigating fraud risks, and maintaining strict documentation standards to satisfy statutory requirements. I focus on optimizing onboarding workflows while delivering professional client communication and driving organizational integrity.

1. SC

   KYC Officer

   Soltelco Company

   01/2025 — 07/2025 · <1 yr

   • Verified customer identification documents against regulatory standards to maintain accurate subscriber records.
   • Processed high-volume new subscriber registrations while safeguarding data integrity and privacy.
   • Identified and escalated questionable documentation and forged credentials to mitigate fraud risks.
   • Resolved customer onboarding discrepancies quickly to eliminate activation bottlenecks.
   • Maintained audit-ready digital archives in strict alignment with telecommunications compliance mandates.
   • Partnered with frontline sales teams to streamline identity capture and accelerate verification workflows.
2. SC

   Sales and Marketing Representative

   Soltelco Company

   02/2024 — 12/2024 · <1 yr

   • Promoted telecommunications product portfolios directly to prospective clients to grow subscriber numbers.
   • Met monthly sales targets consistently through targeted client outreach and persuasive product demonstrations.
   • Gathered actionable consumer feedback to refine promotional messaging and guide marketing campaigns.
   • Cultivated durable client relationships by addressing service inquiries and offering post-sales guidance.
   • Coordinated community outreach events and regional activation drives to strengthen brand visibility.
   • Tracked consumer purchasing behavior and compiled performance reports for management review.
3. HN

   Cashier

   Haboon Nuura

   01/2022 — 12/2022 · <1 yr

   • Processed point-of-sale cash and electronic payments accurately during peak retail operating hours.
   • Reconciled cash drawers and balanced register ledgers at the close of every shift without discrepancies.
   • Resolved customer inquiries, product returns, and checkout issues with calm, professional communication.
   • Enforced cash security and store safety procedures during daily drawer openings and closings.
   • Assisted store supervisors with daily inventory checks and point-of-sale audit reporting.