Umalkheyr Mukhtar Yousuf

I am a marketing and customer relations specialist with three years of experience driving brand awareness, customer loyalty, and direct sales across real estate, healthcare, and retail. I execute targeted promotional campaigns, manage social media channels, and nurture high-value client relationships that convert qualified leads into repeat business. My background centers on localized market research, frontline communication, and customer support. I focus on expanding brand reach and enhancing the overall customer journey across diverse global and local markets.

1. MR

   Call Centre & Marketing Representative

   Mahfoud Real State

   1 yr

   • Spearheaded digital marketing campaigns across social media platforms to accelerate brand visibility and incoming buyer inquiries
   • Authored and updated online property listings and web content to present an accurate and appealing property catalog
   • Partnered with real estate sales agents to design targeted digital marketing assets, brochures, and promotional flyers
   • Qualified inbound leads across phone and digital channels before routing prospects to senior sales personnel
   • Provided prompt client support regarding property specifications, market pricing, and on-site viewing arrangements
   • Analyzed recurring client feedback and market inquiries to recommend actionable improvements to promotional strategies
2. EN

   Sales and Receptionist

   EMG Nutrition Care

   1 yr

   • Organized community nutrition awareness initiatives in partnership with clinical staff to strengthen community trust and patient engagement
   • Executed targeted promotional campaigns to raise clinic visibility and accelerate sales of specialized wellness products
   • Managed front-desk reception operations, greeting visitors and directing patient inquiries with exceptional professionalism
   • Educated prospective and existing clients on personalized wellness packages and tailored nutritional product lines
   • Coordinated appointment scheduling, maintained confidential patient records, and conducted proactive follow-ups on consultation inquiries
   • Streamlined patient intake workflows alongside healthcare professionals to maximize clinic efficiency and client satisfaction
3. SC

   Sales Associate

   Shein Collection

   <1 yr

   • Implemented targeted promotional campaigns that elevated brand profile and expanded customer reach within the local fashion retail sector
   • Researched regional consumer buying patterns and fashion trends to optimize product merchandising displays and marketing messaging
   • Provided personalized product recommendations and styling guidance to retail shoppers, consistently meeting monthly sales targets
   • Managed social media announcements showcasing newly arrived collections to drive sustained in-store foot traffic
   • Designed attractive visual product displays and organized sales floor merchandise to elevate the overall shopping experience
   • Gathered frontline customer feedback to assist management in refining retail inventory selection and promotional discount strategies