Ugbaad Mohamed Yusuf

I am a Sales and Marketing professional based in Hargeisa with five years of experience driving revenue growth and streamlining office operations within the Somaliland market. I specialize in executing targeted sales strategies and managing high-level customer relationships to consistently exceed organizational targets. My background combines proactive business development with rigorous administrative oversight, ensuring that daily workflows directly support broader commercial objectives. I am now looking to leverage my local market expertise and proven track record in business development to help a growth-oriented organization scale its regional impact.

1. SP

   Sales and Marketing Officer

   Present

   Sifalo Pay

   Jan 2024 — Present · 2 yrs

   • Drive customer acquisition and product promotion initiatives to expand market reach and brand visibility.
   • Exceed sales targets consistently by cultivating and maintaining strong, long-term client relationships.
   • Develop and execute comprehensive marketing campaigns to increase brand awareness and user engagement.
   • Analyze market trends and competitor activities to identify new opportunities for business growth.
2. BC

   Cashier

   Barkhadle Cafeteria · Hargeisa

   Jan 2023 — Dec 2023 · <1 yr

   • Processed a high volume of cash transactions with 100% accuracy, ensuring proper reconciliation at the end of each shift.
   • Provided exceptional customer service that led to positive feedback and an increase in repeat business.
   • Maintained a clean and organized work environment to ensure a welcoming and efficient customer experience.
3. 3

   Commission Intern

   Hargeisa

   Aug 2022 — Dec 2023 · 1 yr

   • Supported large-scale community outreach programs by assisting hundreds of citizens with voter registration procedures.
   • Managed and maintained critical databases and records, ensuring data integrity and accessibility for the team.
   • Contributed to the planning and execution of community events to increase public engagement and awareness.
   • Prepared and distributed informational materials for various outreach campaigns across the community.
4. 4

   Vaccination Intern

   Hargeisa

   Nov 2021 — May 2022

   • Accurately recorded patient data and streamlined administrative tasks to support efficient public vaccination processes.
   • Assisted patients by providing clear information, answering questions, and ensuring a positive and supportive experience.
   • Collaborated with healthcare staff to manage patient flow effectively, significantly reducing wait times.
5. 5

   Hotel Receptionist

   Hargeisa

   May 2021 — Jun 2021 · <1 yr

   • Efficiently managed all aspects of guest services, including check-in, check-out, and booking reservations.
   • Maintained a welcoming and professional reception area, serving as the first point of contact for all guests.
   • Addressed guest inquiries and resolved issues promptly to ensure high levels of customer satisfaction.
6. HH

   Manager Assistant

   Hirad Herbal

   9 months

   • Provided comprehensive administrative and operational support to the manager, enhancing daily productivity.
   • Coordinated day-to-day business activities and delivered excellent customer service to support business objectives.
   • Streamlined office procedures and organized documentation to improve efficiency and workflow.
7. HP

   Cashier

   Horn Petroleum & Super Market

   6 months

   • Managed cash transactions and meticulously maintained financial records to ensure complete accuracy.
   • Provided professional and friendly customer service, assisting customers with inquiries and purchases.
   • Operated point-of-sale systems efficiently to process customer orders and payments in a fast-paced environment.
8. DF

   Office Management Assistant

   Daalo First School · Hargeisa

   Hargeisa

   • Facilitated smooth office operations by providing consistent support for daily administrative tasks.
   • Organized and maintained school records, providing essential assistance to both staff and students.
   • Managed office supplies and coordinated internal communications to ensure a well-functioning school environment.