Subeer maxamed Ismail

I hold a Diploma in Information and Communication Technology with two years of practical experience in computer operations and office administrative support. My technical expertise spans high-volume data entry, document formatting, digital file structuring, and front-line hardware and software troubleshooting. Trilingual in Somali, Arabic, and English, I communicate clearly across diverse workplace teams to resolve technical issues promptly. I focus on optimizing daily administrative workflows and delivering dependable technical assistance in operational environments.

1. 1

   ICT & Computer Support Assistant

   2 yrs

   • Formatted and drafted official administrative reports, formal correspondence, and documentation with consistent accuracy
   • Processed and validated high-volume records within spreadsheets and office databases while maintaining strict data integrity
   • Structured and maintained digital archiving systems to enable rapid information retrieval and secure record retention
   • Executed standard operating system updates, software installations, and routine workstation maintenance across office computers
   • Maintained peripheral office hardware, rapidly diagnosing and resolving printer, scanner, and copier malfunctions
   • Resolved daily end-user computing requests and local network connectivity issues to ensure seamless workflow continuity
   • Monitored and routed incoming and outgoing professional communications in alignment with organizational standards