Shaafici maxamuud warsame

Shaafici maxamuud warsame

Sales and Marketing Specialist

Somaliland

Also works as: Sales Representative · Marketing Officer · ICT Support Specialist · Office Administrator · Retail Store Supervisor · Customer Service Representative · Digital Marketing Associate

Sales and Marketing Specialist driving retail growth and market penetration in Somaliland

Open to work· Immediately Available Now

About

I am a sales and marketing specialist based in Somaliland, focused on driving retail growth and operational efficiency through a blend of commercial strategy and ICT proficiency. Over the past three years, I have optimized retail floor performance and managed complex inventories while executing targeted promotional campaigns to enhance customer satisfaction. By integrating technical tools with structured sales processes, I consistently support revenue objectives and improve workflow in fast-paced environments. I am now seeking to leverage my background in communication and client service to deliver measurable impact for a global organization.

Experience

  1. DC

    Marketing and Sales Specialist

    Daaru Cilmi Bookstore

    • Executed targeted sales strategies for educational and general publications to expand the local customer base
    • Coordinated community-focused promotional campaigns in partnership with the marketing team to boost store visits
    • Organized structured cataloging, merchandising, and visual product displays to optimize the patron shopping journey
    • Resolved customer inquiries regarding publication availability, bulk distribution, and custom orders with high accuracy
    • Audited daily inventory levels and reconciled point-of-sale transaction records alongside operational teams to eliminate discrepancies
  2. XB

    Salesman

    Xaadhaato Business Center

    • Delivered direct sales consultations and product support to a high daily volume of retail patrons
    • Demonstrated key product features and addressed customer questions to convert walk-in inquiries into completed sales
    • Managed inventory replenishment, visual shelf merchandising, and stock intake to maintain optimal product availability
    • Processed accurate cash and digital point-of-sale transactions while maintaining balanced daily register reconciliations
    • Cultivated lasting client relationships through courteous communication, generating consistent repeat business and customer loyalty

Education

Bachelor Degree in Information and Communication Technology (ICT)

Gollis University, Burao

Higher Certificate

Darul Cilmi

Certificate

Darul Cilmi

Certificate in Holy Quran Studies

Completed Holly Quran

Skills

Sales Operations
Digital Marketing
Office Management
IT Troubleshooting
Adobe Photoshop
Microsoft Office Suite
Customer Service
Inventory Management
Interpersonal Communication
Problem Solving
Islamic Banking and Insurance
Time Management

Languages

SomaliNativeEnglishGood) (FluentArabicGood) (Fluent

Certifications

Higher Diploma in Islamic Banking and InsuranceIslamic Banking and Insurance Institution
Diploma in Advanced ICTOrbit International College
Certificate in Computer Applications: Windows and Office ProgramOrbit International College
Certificate in English Language CourseOrbit International College

Contact details are private

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