Saeed Abdirahman Sheikh

I am an ICT and digital communications specialist with over seven years of experience supporting non-governmental organizations and enterprise systems. My expertise covers network infrastructure, end-user technical support, cybersecurity protocols, and multimedia design. Fluent in English, Somali, and Arabic, I bridge technical administration and cross-cultural communication to maintain reliable technology platforms and strengthen institutional outreach across diverse teams.

1. AC

   ICT & Systems Administrator

   Present

   African Children's Rights Foundation (ACRIF)

   May 2023 — Present · 3 yrs

   • Administered cross-functional ICT systems, cloud environments, and core network infrastructure to sustain seamless NGO operations.
   • Resolved complex hardware, software, Microsoft 365, email configuration, and connectivity issues across all organizational departments.
   • Designed and published institutional reports, promotional brochures, banners, and digital presentations to enhance organizational branding.
   • Maintained and optimized the primary institutional website, ensuring continuous uptime, robust performance, and fresh content delivery.
   • Coordinated external technology vendors, web developers, and creative contractors to deliver critical digital projects on schedule.
   • Enforced organizational information security standards, governed user access privileges, and delivered staff cybersecurity awareness sessions.
2. HR

   Communication Officer

   Human Rights Center (HRC)

   July 2021 — December 2022 · 1 yr

   • Managed organizational social media presence and website updates to maximize audience reach and engagement.
   • Authored and disseminated investigative human rights reports, press statements, and advocacy publications across regional channels.
   • Formulated targeted digital communication strategies to drive public awareness campaigns and high-profile advocacy programs.
   • Coordinated comprehensive media coverage, event photography, and multimedia asset production for major human rights conferences.
   • Structured and maintained secure case-tracking databases and digital archives to ensure data integrity and institutional compliance.
   • Delivered frontline technical support for content management systems, web applications, and collaborative digital workspaces.
3. DT

   Security Systems Technician

   Diyar Tech Est.

   December 2016 — August 2019

   • Installed and configured enterprise CCTV surveillance networks and IP camera installations across client facilities.
   • Deployed, calibrated, and maintained biometric access control hardware and time-and-attendance tracking platforms.
   • Configured digital video recorders, network video recorders, and centralized security monitoring control hubs.
   • Executed systematic preventive maintenance routines and diagnostic hardware repairs to prevent system failures.
   • Trained corporate clients and system administrators on surveillance software interfaces and access management protocols.
   • Conducted scheduled hardware upgrades and rapid-response field maintenance visits to maintain continuous operational reliability.