SM

sadiiq muuse xasan

Administrative and Customer Service Professional

Somaliland•3+ years experience

Administrative professional with 3+ years of experience in customer service and operational support

Open to opportunities

About

I am a highly responsible, disciplined, and trustworthy professional with valuable experience in business and customer service environments. My strengths lie in administration, record keeping, customer relations, and daily operational management. I am adept at following organizational procedures while maintaining high standards of professionalism and efficiency. I am seeking a position where I can utilize my skills to support efficient service delivery and contribute to institutional growth.

Experience

  1. I

    Staff Member

    Israac

    2023 — 2024 · 1 yr

    • Provided key support for daily business operations, contributing to a smooth and efficient workflow.
    • Engaged with clients and the public, upholding a high standard of professionalism and service.
    • Managed administrative tasks including record keeping and data entry to ensure organizational accuracy.
    • Collaborated effectively with team members on various projects and daily duties.
    • Maintained compliance with company policies and operational procedures.
  2. AR

    Restaurant Staff

    AL-Baraka Restaurant

    2021 — 2023 · 2 yrs

    • Delivered excellent customer service to all patrons, ensuring a positive dining experience.
    • Managed front-of-house duties including greeting guests, taking orders, and processing payments.
    • Maintained a clean, safe, and organized dining and service area in accordance with health regulations.
    • Communicated effectively with kitchen staff to ensure order accuracy and timely service.
    • Assisted in inventory management and daily reconciliation tasks.
  3. A

    Team Member

    ADEN

    2021 — 2021 · <1 yr

    • Supported team objectives by diligently performing assigned administrative and customer-facing tasks.
    • Gained valuable experience in a professional business environment, quickly learning company procedures.
    • Assisted colleagues with operational tasks to ensure team goals were met efficiently.
    • Handled customer inquiries and provided helpful information about products and services.

Education

Ulum Quraan

Beder International University

GCSE Certificate

Waran-cade Secondary School

Intermediate Level Education

Abdisalan H. Adem School

Quranic Studies

Madarasada AL-Raxma

Skills

Customer ServiceRecord Keeping
Administration
Operational Management
Public Relations
Teamwork and Collaboration
Communication
Interpersonal Skills
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Google Classroom
Time Management
Organizational Skills
Working Under Pressure

Languages

SomaliNativeEnglishProficientArabicIntermediate

Certifications

Software Application TrainingTisqaad Computer Center
Diploma in EnglishRoyal College

Contact details are private

Employers can unlock this candidate's phone, email and CV on FindTalent.