sadam A.yassin

sadam A.yassin

Marketing & HR Specialist

Somaliland•3+ years experience

Also works as: Human Resources Officer · Administrative Specialist · Marketing Coordinator · Sales Executive · Customer Service Manager · Operations Assistant · Public Relations Officer

Marketing & HR Specialist | Commercial Sales | Customer Acquisition & Operations

Open to work· Immediately Available Now

About

I am a versatile marketing and human resources professional experienced in driving customer acquisition, field sales, and commercial operations across diverse business sectors. I leverage strong communication and interpersonal skills to engage prospective clients, build sustainable merchant relationships, and streamline daily operational workflows. Committed to delivering commercial growth and organizational excellence, I bridge client outreach with structured personnel and service management.

Experience

  1. TC

    Marketing Campaign Representative

    Telesom Company

    December 2024 — 2025 · 1 yr

    • Onboarded more than 200 new subscribers over a seven-month campaign lifecycle to surpass territory targets
    • Articulated technical specifications and service packages for telecom and fiber-optic internet products to prospective clients
    • Collaborated with field marketing teams to align daily promotional routes and meet stringent acquisition quotas
    • Delivered live product demonstrations and resolved on-site client inquiries to accelerate conversion rates
    • Gathered field intelligence and consumer feedback to help marketing leadership refine ongoing campaign strategies
  2. AR

    Marketing Associate

    Al Rabiic General Trading

    2023 — 2024 · 1 yr

    • Promoted general trading inventory through targeted commercial pitches and direct client consultations
    • Devised communication and messaging strategies to support ongoing promotional campaigns across retail channels
    • Cultivated and preserved productive relationships with key regional merchants, suppliers, and vendor accounts
    • Analyzed local market demand shifts to advise executive management on inventory priority adjustments
    • Resolved customer inquiries and service issues swiftly to elevate client retention and brand reputation
  3. RC

    Sales & Customer Service Representative

    Rati Cargo

    2022 — 2023 · 1 yr

    • Fielded daily customer inquiries regarding domestic and regional freight rates, cargo tracking, and delivery timelines
    • Advised commercial shippers on cost-effective freight handling and tailored consignment options to boost logistics sales
    • Processed shipping manifests, invoices, and customs paperwork with high precision to prevent delivery delays
    • Liaised with dispatch teams and transport drivers to address shipment anomalies and expedite issue resolution
    • Maintained accurate customer interaction logs and shipment records to support ongoing client retention
  4. AT

    Sales Representative

    Ashhar Trading Company

    2021 — 2022 · 1 yr

    • Engaged commercial and retail shoppers to identify product requirements and deliver tailored merchandise solutions
    • Drove daily store revenue through proactive sales presentations, cross-selling, and persistent client follow-up
    • Mastered detailed specifications across diverse product lines to effectively counter competitor offerings on the sales floor
    • Handled register workflows, cash transactions, and order processing with strict accountability and zero discrepancies
    • Organized product displays and managed shelf replenishment to maximize visual merchandising impact and foot traffic conversion

Education

Bachelor's Degree in Human Resource Management & Leadership (HRML)

New Generation University

High School Diploma

High School Education, Somaliland

Skills

Human Resource Management
Team Leadership
Business Administration
Sales & Marketing
Customer Relationship Management
Organizational Coordination
Conflict Resolution
Microsoft Office Suite
Data Entry & Reporting
Client Communication
Network Fundamentals
Cisco Practice

Languages

SomaliNativeEnglishProfessional Working Proficiency) (FluentArabicBasic Working Proficiency) (Fluent

Certifications

Human Resource Management & Leadership-Related TrainingNew Generation University / Professional Training
Cisco & Networking Training and Practical PracticeTechnical Training Center
Computer Applications CertificateProfessional Institute
English Language TrainingLanguage Training Institute

Contact details are private

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