Sakariye Sahal Salah

I am a results-driven Information Technology professional and recent graduate dedicated to building resilient digital infrastructure and providing high-impact technical support. Through hands-on roles at Amal Bank, Dayax.jet, and Berbera Stationery, I have developed a versatile toolkit spanning IT troubleshooting, advanced computer applications, and professional graphic design. I specialize in bridging the gap between complex technical challenges and user requirements by combining administrative precision with clear, cross-functional communication. I am now seeking to leverage my adaptability and diverse technical background to drive operational efficiency within a growth-oriented global organization.

1. BS

   Computer Operator and Store Assistant

   Berbera Stationery

   • Operated desktop computers and office peripherals to provide daily document processing and printing services.
   • Created custom graphic designs, layouts, and print materials tailored to client specifications.
   • Assisted customers with Microsoft Office tools, data entry, and digital document preparation.
   • Maintained office equipment, managed inventory of supplies, and reported technical issues promptly.
   • Delivered prompt and courteous customer service to a diverse client base.
2. AB

   Banking Operations and IT Intern and Marketing

   Amal Bank

   • Assisted branch staff with standard computer operations, software applications, and basic hardware setup.
   • Supported electronic document filing, record keeping, and verification processes.
   • Observed institutional compliance protocols and data privacy guidelines during banking workflows.
   • Collaborated with operational teams to streamline customer service delivery.
   • Participated in resolving frontline technical and workstation inquiries for staff.
3. D

   IT Intern

   Dayax.jet

   • Assisted with operating system navigation, software installation, and workstation setup.
   • Provided basic troubleshooting support for computer systems and peripheral devices.
   • Conducted routine checks on office computer hardware and network connectivity.
   • Supported the digitization and management of electronic records using office software.
   • Collaborated with colleagues to ensure smooth daily technological operations.