Ridwan Yousuf Mohamoud Jama

I am an experienced human resources leader with over 10 years of expertise driving talent acquisition, organizational development, and employee relations within Somaliland’s public and institutional sectors. I specialize in modernizing performance management frameworks and instituting transparent HR policies that align departmental workflows with core strategic goals. My approach combines rigorous workforce evaluations with supportive leadership to build high-performance cultures rooted in regulatory compliance and sustained institutional capability. I am now looking to leverage my deep regional experience to lead HR transformations for a global organization focused on high-impact development.

1. MO

   Head of HRM

   Present

   Ministry of Civil Aviation

   Present · 6 yrs

   • Formulate comprehensive human resource strategies aligned with civil service mandates and aviation regulatory standards
   • Direct full-lifecycle recruitment, structured candidate evaluations, and onboarding programs for technical and administrative staff
   • Oversee departmental payroll administration, compensation structures, and staff benefits with uncompromising accuracy
   • Modernize institutional performance management frameworks to assess staff productivity and address operational gaps
   • Design targeted professional development and capacity-building programs to elevate workforce competencies across all divisions
   • Mediate complex employee relations issues and enforce consistent adherence to national labor legislation and ministerial policies
2. UO

   Associate Dean

   University of Burao

   1 yr

   • Coordinated daily academic operations, instructional scheduling, and interdepartmental administrative workflows
   • Supervised faculty members through structured teaching evaluations, regular performance reviews, and mentorship
   • Audited curriculum standards and course delivery to maintain compliance with institutional and national quality benchmarks
   • Spearheaded professional development workshops and pedagogical training programs to advance instructional excellence
   • Resolved academic disputes, student performance inquiries, and faculty grievances through fair and systematic mediation
3. BA

   Operational Manager

   Berbera Airport

   3 yrs

   • Directed daily ground operations, logistics scheduling, and facility coordination to guarantee smooth airport services
   • Supervised multidisciplinary operational teams while delivering detailed shift reporting and performance analysis to executive leadership
   • Instituted comprehensive risk management protocols to mitigate aviation security risks and operational disruptions
   • Enforced rigorous compliance with national aviation standards, safety protocols, and workplace safety guidelines
   • Optimized facility workflows and resource allocation to streamline turnaround times and eliminate operational bottlenecks