Nouh adem ismail

I am an IT and Electrical Technician with four years of hands-on experience maintaining high-availability hardware, software, and electrical infrastructure. I specialize in diagnosing complex workstation issues, optimizing network connectivity, and executing compliant residential and commercial installations that ensure long-term system reliability. By integrating proactive maintenance with rapid troubleshooting, I consistently minimize operational downtime and protect critical technical assets. I am now looking to leverage this dual technical expertise to manage and scale robust systems for a global organization.

1. AG

   IT Staff / IT Technician

   Al-Ikhwa General Trading Company

   1 yr

   • Resolved front-line hardware, operating system, and application issues for company staff to restore productivity quickly
   • Deployed and configured desktop workstations, peripherals, and business software across departments
   • Diagnosed local area network and connectivity faults to maintain continuous data access for daily business operations
   • Executed regular preventive maintenance routines, security updates, and software patches on enterprise endpoints
   • Documented standard troubleshooting procedures and assisted staff with technical workflows to decrease recurring support tickets
2. 2

   Electrical Technician

   3 yrs

   • Installed and tested comprehensive wiring infrastructures and distribution panels for residential and commercial structures
   • Diagnosed complex circuit faults and power irregularities across domestic and commercial electrical systems
   • Replaced damaged wiring, circuit breakers, and electrical fixtures to eliminate safety hazards and operational risks
   • Performed routine preventive maintenance and load testing on electrical equipment to maximize system reliability
   • Enforced strict electrical safety regulations and quality compliance across all site maintenance activities