Nafisa Jamal Abdi

I am a Business IT professional specializing in the integration of operational logistics, human resources, and data management. Drawing on two years of experience within municipal governance and educational sectors in Somaliland, I have successfully synchronized procurement workflows, overhauled personnel record-keeping systems, and managed large-scale institutional databases. I leverage my technical background from Amoud University to standardize administrative procedures and ensure high levels of data integrity across multi-departmental teams. I am now seeking to apply my disciplined execution and cross-functional coordination skills to a growth-oriented role within a global operational or HR environment.

1. BL

   HR & Procurement Assistant

   Borama Local Government

   • Processed departmental purchase requisitions, quotation requests, and supplier evaluation files in line with municipal procurement guidelines.
   • Maintained confidential personnel records and updated employee databases to ensure accurate tracking of staffing details.
   • Liaised with municipal department heads to assess ongoing staffing allocations and immediate material requirements.
   • Supervised vendor deliveries against issued local purchase orders to verify quantity, quality, and pricing conformity.
   • Facilitated new hire onboarding protocols and tracked employee leave requests to streamline human resource workflows.
2. EG

   Admin Assistant & English Teacher

   Edil Girls Primary School

   • Delivered standard-aligned English curriculum to elevate foundational reading, writing, and conversational fluency across classes.
   • Systematized pupil academic profiles, daily attendance registries, and administrative archives for prompt administrative access.
   • Coordinated institutional scheduling for parent-teacher conferences, academic assessments, and extracurricular programs.
   • Drafted formal correspondence, academic progress reports, and briefing notes for senior school administration.
   • Managed classroom dynamics proactively to establish an orderly, inclusive, and academically rigorous learning space.
3. SC

   System Admin Intern

   So Cable Company

   • Configured, deployed, and serviced office desktop workstations, peripheral hardware, and core operational software packages.
   • Monitored local network health and escalated persistent performance bottlenecks directly to senior network engineers.
   • Resolved Tier-1 technical issues covering user account provisioning, password management, and connectivity barriers.
   • Documented IT technical interventions and maintained a verified ledger of internal telecommunications hardware.
   • Conducted routine preventative maintenance schedules to preserve system uptime, device health, and network security.
4. NC

   Electoral Operations Support

   National Commission Election

   2021 — 2023 · 2 yrs

   • Conducted voter identification checks and logged verification records systematically to prevent operational irregularities.
   • Enforced compliance with national statutory frameworks, commission guidelines, and site security requirements.
   • Managed continuous voter queues calmly through clear verbal guidance and effective conflict de-escalation practices.
   • Supervised the receipt, secure chain of custody, and physical reconciliation of sensitive electoral materials and ballots.
   • Partnered with multidisciplinary commission personnel and external observers to execute punctual polling operations.