Muna Hassan meygaag

I am a customer care and sales professional with practical experience in fast-paced retail environments and a degree in management. I specialize in managing cashier operations, answering product queries, and resolving customer concerns to foster satisfaction and loyalty. By maintaining structured store displays and tracking inventory needs, I help teams achieve daily sales targets. I am committed to delivering reliable operational support and outstanding service quality for growth-oriented businesses.

1. FA

   Sales and Customer Care Assistant

   Fit and Chic

   2 yrs

   • Guided shoppers through product selections and provided tailored recommendations to drive store sales
   • Executed point-of-sale transactions with precision, handling cash and digital payments without discrepancies
   • Resolved customer inquiries, complaints, and product exchanges promptly to preserve high retention rates
   • Organized merchandise displays and maintained stock presentation standards to enhance visual retail appeal
   • Partnered with floor colleagues and management to consistently meet daily and weekly revenue targets
   • Leveraged interpersonal communication skills to establish rapport and deliver memorable customer service experiences