Mubarik Garad Farah

I am a customer service and sales professional with a background in retail operations, ICT, and graphic design. Over three years in fast-paced retail settings, I have delivered responsive assistance, resolved customer disputes, and driven front-line merchandise sales. I combine clear communication with technical problem-solving to optimize store operations and strengthen brand loyalty. My focus centers on exceeding customer expectations while supporting team productivity and business growth.

1. LS

   Customer Service & Sales Associate

   Local Supermarket

   July 2022 — 2025 · 3 yrs

   • Assisted shoppers with product inquiries and purchasing decisions to enhance the overall in-store experience
   • Resolved customer complaints promptly and professionally to secure customer retention and repeat visits
   • Processed transactions accurately and swiftly on point-of-sale registers during peak retail hours
   • Partnered with store management to streamline day-to-day retail workflows and maintain floor readiness
   • Monitored shelf inventory, replenished merchandise, and maintained orderly promotional displays
   • Maintained a clean, welcoming store environment adhering to retail safety and hospitality standards
2. F

   Graphic Designer

   Freelance

   July 2022 — 2025 · 3 yrs

   • Conceptualized and designed print materials, including posters, banners, and flyers for regional events and enterprises
   • Produced engaging digital marketing assets and social media graphics tailored to multi-platform campaigns
   • Consulted directly with clients to establish project briefs, define visual requirements, and integrate design revisions
   • Utilized ICT and graphic design tools to prepare production-ready files with accurate typography and layout
   • Delivered creative projects on strict schedules while maintaining rigorous visual standards and client alignment