Mohamed Ismaciil Omer

I am an Administrative Assistant and Storekeeper with two years of experience coordinating complex office operations and inventory systems across Somaliland. Leveraging a background in accounting and finance, I bridge the gap between back-office administration and systematic warehouse management to ensure precise financial reconciliation and reporting. I have refined my ability to manage official correspondence and streamline stock control processes, effectively eliminating operational delays and supply gaps. I am now looking to apply my dual expertise in office coordination and inventory oversight to drive logistical efficiency and team productivity within a growth-oriented organization.

1. HD

   Secretary & Assistant Management

   Hill Development Company

   • Coordinated executive calendars, appointment logistics, and departmental meetings for management
   • Managed incoming and outgoing institutional correspondence, ensuring timely routing to key stakeholders
   • Facilitated regular communication channels across project teams, executive leadership, and external partners
   • Drafted administrative memos, operational briefings, and structured activity reports for review
   • Tracked key project milestones alongside supervisors to ensure on-time delivery of deliverables
2. PH

   Cashier

   Pope House Coffee

   Dec 2024 — Jun 2025 · 1 yr

   • Processed cash, credit card, and mobile POS transactions with consistent precision
   • Reconciled daily cash drawer balances against register transaction summaries at shift close
   • Delivered prompt, attentive hospitality to guests during high-volume operating hours
   • Addressed customer questions regarding menu selections, pricing, and active promotions
   • Restocked sales counters and maintained sanitary, well-organized checkout stations
3. GH

   Storekeeper

   Grand Hadi Hotel

   Jul 2023 — Dec 2024 · 1 yr

   • Maintained inventory registries and performed scheduled cycle counts to reconcile balances
   • Inspected inbound deliveries against purchase orders to verify item counts and condition
   • Organized storage facilities in alignment with safety, hygiene, and shelf-life standards
   • Issued stock requisitions to hotel operational units according to established protocols
   • Monitored stock thresholds and notified management to trigger timely reorders
4. GH

   Tea Maker, Juice Specialist & Waiter

   Grand Hadi Hotel

   • Prepared specialty hot teas and fresh fruit juices according to standard house recipes
   • Delivered table service promptly while maintaining a courteous and professional demeanor
   • Upheld cleanliness and sanitation protocols across beverage preparation areas and dining stations
   • Supported floor staff during peak service hours to accelerate order turnaround
   • Escalated guest feedback and service issues to floor supervisors for swift resolution
5. D2

   Waiter

   Dhooloyare 2 Hotel

   Mar 2024 — Jul 2024 · <1 yr

   • Welcomed dining patrons, seated parties, and communicated daily menu offerings clearly
   • Arranged banquet room layouts, seating plans, and place settings for scheduled private functions
   • Communicated guest dietary preferences and order modifications directly to kitchen staff
   • Cleared and reset dining tables promptly to support efficient floor turnaround
   • Coordinated with service peers to maintain high dining room cleanliness standards
6. CE

   Waiter

   Carro Edge Hotel

   • Greeted hotel guests upon arrival and provided attentive table service throughout their visits
   • Coordinated with culinary staff to ensure meals were delivered accurately and without delay
   • Maintained sanitized dining tables, clean cutlery supplies, and organized service areas
   • Addressed patron service requests promptly to ensure a pleasant guest dining experience
   • Completed end-of-shift closing tasks, including resetting dining tables and restocking supplies