Mariam Farah

I am a Telecommunications Engineer and Software Developer with five years of experience bridging the gap between complex network infrastructure and scalable software solutions. I specialize in the full IT operations lifecycle, from deploying enterprise office technologies to managing database systems and resolving high-priority technical bottlenecks. By integrating my telecommunications background with disciplined programming, I have consistently optimized internal workflows and maintained the integrity of large-scale technical records. I am now looking to leverage my troubleshooting expertise and technical administration skills to drive impact within a global engineering or development team.

1. AC

   Receptionist

   Automatic College

   Mar 2024 — Jun 2026 · 2 yrs

   • Managed front office operations as the primary point of contact for students, faculty, and institutional visitors
   • Processed financial accounting entries, fee collections, and ledger updates accurately utilizing QuickBooks
   • Maintained comprehensive digital attendance databases and student records to support administrative tracking
   • Coordinated institutional calendars and scheduled in-person and virtual meetings across administrative departments
   • Troubleshot frontline software and hardware issues promptly to ensure continuous administrative office operations
   • Standardized record archiving procedures to accelerate document retrieval and file management across teams
2. NS

   Volunteer Math Teacher

   Neighborhood Study Group

   Aug 2021 — Dec 2024 · 3 yrs

   • Designed and delivered structured mathematics lesson plans tailored to diverse student proficiency levels
   • Facilitated small group instructional sessions and individual tutoring to address specific learning gaps
   • Administered practical exercises and quizzes to measure comprehension of core mathematical concepts
   • Guided students in applying structured problem-solving techniques to build analytical reasoning skills
   • Communicated academic performance, attendance, and progress milestones regularly to parents and guardians