Maria Ali Ahmed

I am a front desk and administrative support professional experienced in customer service, retail front-of-house coordination, and community program administration. At Deeq Supplement, I supported launch operations and daily client reception for a health retail venture. With SOS Children's Villages, I tracked micro-capital disbursements and repayment timelines for family empowerment initiatives. I bring disciplined organization, clear communication, and dependable execution to front office and operational support roles.

1. DS

   Receptionist

   Present

   Deeq Supplement

   May 2025 — Present · 1 yr

   • Welcomed retail visitors and guided customers toward appropriate health supplement and vitamin products
   • Executed store opening procedures and assisted the founding team with operational workspace setup
   • Handled incoming phone calls and in-person inquiries promptly to maintain high service standards
   • Structured front-desk reception displays to promote newly stocked supplement lines effectively
   • Maintained accurate daily walk-in visitor registers and cross-checked inventory logs with stock supplies
2. SC

   Family Strengthening Program Assistant

   SOS Children's Village in Hargeisa

   January 2025 — May 2025 · <1 yr

   • Administered seed capital disbursements to local mothers launching small business ventures
   • Monitored micro-capital repayment schedules across 12- to 18-month timelines to ensure program accountability
   • Documented beneficiary milestones, small enterprise performance, and financial installment records
   • Coordinated with program officers to assess beneficiary needs and allocate targeted welfare support
   • Maintained comprehensive program archives and client files in full alignment with organizational standards