Maha Abdo

I am a community manager and digital coordinator with a background in business administration and multi-channel audience engagement also photography. Proficient in, photoshop ,illustrator and Microsoft Office, I build active online communities, coordinate administrative workflows, and produce impactful visual content. My experience spans field research with global organizations, digital campaign execution, and cohort support. I focus on driving brand visibility, streamlining operational processes, and fostering meaningful community interactions across diverse platforms.

1. WF

   Enumerator

   World Food Programme (WFP)

   <1 yr

   • Administered structured household interviews using the MODA digital platform to capture accurate socio-economic indicators
   • Supported Vulnerability-Based Targeting assessments to help identify households eligible for critical humanitarian assistance
   • Enforced strict data validation standards and respondent confidentiality guidelines across all field collection activities
   • Cultivated community trust through transparent communication of survey objectives before conducting interviews
   • Documented field observations systematically and partnered with field supervisors to resolve survey collection challenges
2. GT

   Community Manager & Social Media Coordinator

   Gaari Talent

   <1 yr

   • Built and nurtured an active digital community to increase audience participation and brand loyalty across target platforms
   • Scheduled and published informative and promotional content across LinkedIn and Instagram channels
   • Designed engaging visual content and discussion prompts to stimulate user interactions and network growth
   • Resolved incoming messages and public inquiries promptly to maintain high responsiveness and supportive community relations
   • Analyzed weekly engagement metrics and audience feedback to refine social media strategies and communication workflows
   • Assessed community sentiment continuously to advise internal stakeholders on targeted outreach enhancements
3. FB

   Admin Officer

   Fikrcamp Bootcamp

   <1 yr

   • Streamlined cohort communications across digital learning platforms to support seamless daily educational operations
   • Coordinated scheduling, technical preparation, and moderation for virtual workshops, webinars, and group discussions
   • Established an organized and collaborative digital environment for learners, mentors, and instructional leads
   • Resolved administrative inquiries from cohort participants promptly to minimize operational disruptions
   • Tracked student attendance, maintained performance records, and collated participant feedback for management reporting
4. SD

   Marketing Officer

   Som digital Solutions

   <1 yr

   • Managed brand social media accounts and published original visual assets to elevate digital visibility
   • Formulated targeted digital marketing strategies and supported the preparation of comprehensive corporate proposals
   • Designed marketing collateral and campaign graphics utilizing Figma, Canva, and Adobe Photoshop
   • Monitored digital campaign metrics to evaluate audience engagement and guide continuous creative refinements
   • Collaborated with internal team members to deliver campaign assets within strict client deadlines
5. TS

   Sales & Front Desk Associate

   Tukale Store

   1 yr

   • Greeted store visitors professionally and addressed shopper inquiries to ensure positive customer service experiences
   • Processed point-of-sale transactions accurately, reconciling daily cash totals and digital mobile payments without discrepancy
   • Resolved customer product inquiries and service complaints promptly to protect customer retention and goodwill
   • Maintained an organized, clean, and secure point-of-sale area compliant with store merchandising and operating policies
   • Managed shelf replenishment, product displays, and stock counts to support inventory control and sales targets