Khalid Mukhtar abdi

I am an ICT and digital media specialist with a background in software engineering, technical support, and creative design. Across my career, I have maintained core IT infrastructure, resolved complex hardware and network issues, and deployed secure workstation environments. Alongside technical operations, I create visual marketing assets and digital collateral using industry-standard multimedia tools. I combine robust troubleshooting skills with creative execution to deliver dependable IT systems and engaging digital communications.

1. WP

   ICT Assistant

   Waddani Party

   September 2024 — January 2025

   • Provided first-line technical support and resolved software, hardware, and access requests for operational personnel.
   • Deployed and configured desktop workstations, laptops, and peripheral hardware for team readiness.
   • Maintained reliable local network connectivity and secure internet access across campaign operations.
   • Diagnosed and resolved operating system faults and application errors to minimize operational downtime.
   • Executed scheduled data backups and applied baseline digital security protocols across all staff endpoints.
2. TD

   IT Support Assistant

   Talosan Development Solutions (TDS)

   February 2023 — July 2024 · 1 yr

   • Monitored, diagnosed, and repaired desktop computers, printers, and internal hardware components.
   • Resolved software bugs, operating system anomalies, and network connectivity interruptions.
   • Assisted senior technicians with routing, switching, and network cabling across company facilities.
   • Deployed application updates, security configurations, and operating system patches to corporate endpoints.
   • Trained and advised non-technical staff on IT workflows, secure usage habits, and basic troubleshooting procedures.
3. KJ

   Graphic Designer

   Kaamil Jet

   January 2022 — September 2023

   • Designed corporate branding assets and vector graphics utilizing Adobe Illustrator and Photoshop.
   • Developed high-resolution print collateral including promotional banners, marketing brochures, and event materials.
   • Crafted engaging digital visual content tailored for social media campaigns and online audiences.
   • Collaborated with marketing team members to conceptualize visual identities and campaign themes.
   • Prepared print-ready files and verified output specifications to ensure flawless commercial printing.