Khalid Khadar Muse

Khalid Khadar Muse

Sales and Marketing Officer

Somaliland•4+ years experience

Also works as: Marketing Coordinator · Community Mobilizer · Project Support Officer · Field Coordinator · Business Development Associate · Administrative Officer · Program Assistant

Somaliland

Open to work· Immediately Available Now

About

I am a results-driven sales, marketing, and community mobilization professional with four years of experience driving commercial revenue and community participation. Across retail and non-profit sectors, I have scaled customer acquisition, directed branch launches, and coordinated grassroots training initiatives. My approach blends data-informed inventory and sales oversight with targeted outreach and stakeholder engagement. I focus on delivering sustainable operational growth and high-impact community programming.

Experience

  1. AK

    Sales and Marketing Officer

    Present

    Al Khayr Stationery

    May 2023 — Present · 3 yrs

    • Directed day-to-day sales operations and client relations across multiple retail branches in Hargeisa
    • Executed targeted digital campaigns and direct outreach initiatives that enhanced brand reach and customer acquisition
    • Expanded the active customer base by 40%, driving substantial increases in retail revenue
    • Spearheaded the commercial launch and retail setup of three new operational branches
    • Reconciled sales data, tracked branch inventory, and delivered monthly trend analysis reports to leadership
    • Trained frontline retail staff in consultative selling techniques, customer care, and digital sales workflows
  2. AF

    Trainees Mobilizer (Internship/Project Support)

    Access for Action (ACFA)

    January 2024 — August 2024

    • Recruited and onboarded more than 300 community participants across targeted training programs within eight months
    • Conducted grassroots sensitization campaigns and public outreach sessions to drive community workshop enrollment
    • Coordinated training logistics, venue preparations, and instructional materials distribution for capacity-building workshops
    • Administered participant evaluation surveys and collated field data to reinforce monitoring and evaluation frameworks
    • Partnered with local community leaders and institutional stakeholders to build organizational trust and drive engagement
    • Prepared structured milestone reports and field updates for senior project coordinators on a regular basis

Education

Diploma in Development Management

Development Practitioners Association (DPA), Hargeisa

Diploma in ICT

Tisqaad Computer Science College, Hargeisa

Diploma in Basic Computer Studies

Caalami College, Hargeisa

Skills

Sales Strategy
Digital Marketing
Community Mobilization
Customer Relationship Management
Database Management
Data Entry
Microsoft Office Suite
NGO Program Support
Monitoring & Evaluation
Training & Facilitation
Proposal Drafting
Inventory & Stock Management
Public Relations
Team Leadership

Languages

SomaliNativeEnglishBasic

Certifications

Diploma in NGO ManagementMAGAN Institute, Hargeisa
Diploma in Leadership & Community Development TrainingAccess for Action (ACFA), Hargeisa

Contact details are private

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