Khalid Khadar Muse

I am a results-driven sales, marketing, and community mobilization professional with four years of experience driving commercial revenue and community participation. Across retail and non-profit sectors, I have scaled customer acquisition, directed branch launches, and coordinated grassroots training initiatives. My approach blends data-informed inventory and sales oversight with targeted outreach and stakeholder engagement. I focus on delivering sustainable operational growth and high-impact community programming.

1. AK

   Sales and Marketing Officer

   Present

   Al Khayr Stationery

   May 2023 — Present · 3 yrs

   • Directed day-to-day sales operations and client relations across multiple retail branches in Hargeisa
   • Executed targeted digital campaigns and direct outreach initiatives that enhanced brand reach and customer acquisition
   • Expanded the active customer base by 40%, driving substantial increases in retail revenue
   • Spearheaded the commercial launch and retail setup of three new operational branches
   • Reconciled sales data, tracked branch inventory, and delivered monthly trend analysis reports to leadership
   • Trained frontline retail staff in consultative selling techniques, customer care, and digital sales workflows
2. AF

   Trainees Mobilizer (Internship/Project Support)

   Access for Action (ACFA)

   January 2024 — August 2024

   • Recruited and onboarded more than 300 community participants across targeted training programs within eight months
   • Conducted grassroots sensitization campaigns and public outreach sessions to drive community workshop enrollment
   • Coordinated training logistics, venue preparations, and instructional materials distribution for capacity-building workshops
   • Administered participant evaluation surveys and collated field data to reinforce monitoring and evaluation frameworks
   • Partnered with local community leaders and institutional stakeholders to build organizational trust and drive engagement
   • Prepared structured milestone reports and field updates for senior project coordinators on a regular basis