KA

Khalid ahmed abdilahi

Marketing & Operations Specialist

Somaliland

Also works as: Operations Assistant · Marketing Assistant · Customer Service Specialist · Business Development Associate · IT Support Technician · Administrative Coordinator · Project Assistant

Operations and Marketing Specialist optimizing business services and client growth across Somaliland

Open to work· Immediately Available Now

About

I am an operations and marketing professional transitioning an ICT academic background into high-impact roles across the retail, energy, and civic sectors. I have managed complex logistical environments and led day-to-day commercial operations, notably serving as an Election Chairperson where I coordinated teams under significant pressure. My expertise lies in streamlining organizational workflows and maintaining procedural discipline to ensure dependable execution for diverse stakeholder groups. I am now seeking to leverage my technical grounding and multi-industry operational experience to drive efficiency for a high-performing international team.

Experience

  1. SN

    Chairperson / Election Officer

    Somaliland National Electoral Commission (SLNEC)

    • Supervised on-site polling staff to maintain operational order and enforce comprehensive regulatory compliance
    • Coordinated voter verification, registration, and ballot handling protocols with rigorous procedural fidelity
    • Managed local conflict resolution and addressed voter inquiries swiftly to sustain peaceful station environments
    • Safeguarded sensitive voting materials, tally sheets, and ballot boxes during transport and counting phases
    • Transmitted verified election returns and operational incident logs promptly to regional commission directors
  2. S

    Marketing Assistant

    Somgas

    • Delivered structured product demonstrations to residential and commercial prospects across assigned territories
    • Executed grassroots field marketing campaigns that increased regional product awareness and brand visibility
    • Gathered structured customer feedback and market trend data to help refine product positioning strategies
    • Distributed promotional collateral and coordinated brand activations at local community gathering points
    • Addressed incoming customer inquiries regarding pricing, delivery, and safety procedures to accelerate sales conversions
  3. FB

    Business Operations Assistant

    Family Business

    • Managed daily retail transactions, cash reconciliations, and bookkeeping records to ensure financial accountability
    • Monitored stock levels, forecasted inventory requirements, and coordinated replenishment with local suppliers
    • Resolved client escalations and managed inquiries promptly to uphold high customer retention rates
    • Organized product merchandising displays and shelf layouts to optimize customer engagement and sales flow
    • Introduced structured inventory tracking routines that minimized stock shortages and transaction discrepancies
  4. CE

    Marketing & Business Associate

    Commercial Enterprises

    • Executed localized promotional initiatives and community outreach activities to boost commercial foot traffic
    • Assisted business owners with customer record administration, inventory logs, and supply transaction tracking
    • Advised small business operators on practical workflow improvements to eliminate daily administrative bottlenecks
    • Delivered direct customer support to ensure frictionless purchasing experiences and positive client relationships
    • Communicated core product features and value points clearly to diverse consumer groups to drive sales

Education

Bachelor of Science in Information and Communication Technology (ICT)

University of Burao

Skills

Business Operations
Customer Service
Marketing Strategy
Customer Relationship Management (CRM)
Information & Communication Technology (ICT)
Team Leadership
Public Relations
Sales Promotion
Time Management
Problem Solving
Event Coordination
Inventory Management

Languages

SomaliNativeEnglishIntermediate

Contact details are private

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