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Khadra Abdirashid Siyad

Head of Human Development Section

Somaliland•9+ years experience

Also works as: Administrative Officer · HR Officer · Liaison Officer · Protocol Officer · Project Coordinator · Operations Assistant · Research Assistant · Field Coordinator

Lead HR & Operations Specialist | Public Sector & INGOs | Inter-Agency Protocol, Liaison & Capacity Building

Open to work· Immediately Available Now

About

I am an administrative and human resources professional with over five years of multi-sector experience driving protocol, inter-agency liaison, and operational workflows across government ministries, international NGOs, and remote corporate teams. I specialize in institutional capacity building, rigorous compliance tracking, and community field research across high-stakes environments. Trilingual in Somali, English, and Arabic, I streamline cross-border communications and complex reporting cycles. I am eager to contribute operational discipline, cross-cultural competence, and stakeholder coordination to impactful global initiatives.

Experience

  1. MO

    Head of Human Development Section

    Ministry of Trade and Tourism

    Feb 2023 — Jan 2025 · 2 yrs

    • Liaised directly with the Civil Service Commission and line ministries to align institutional workforce initiatives with public sector mandates
    • Managed end-to-end logistics, travel clearances, and operational itineraries for official capacity-building workshops and ministerial delegations
    • Maintained centralized databases tracking personnel training certifications, professional development records, and statutory approvals
    • Prepared high-level briefing dossiers and strategic presentations for international development partners and senior leadership
    • Standardized departmental reporting schedules to ensure operational alignment with national economic and trade priorities
  2. OS

    Homebased Admin & HR Officer (Remote)

    Online Sites / Distributed Clients

    Mar 2021 — Oct 2024

    • Coordinated comprehensive calendar scheduling, executive correspondence, and daily administrative workflows across international client accounts
    • Monitored project milestone timelines and produced weekly progress summaries to support data-driven executive decisions
    • Audited regulatory permits, credential verifications, and contractual renewal schedules to maintain complete operational compliance
    • Refined digital communication channels and internal knowledge bases to improve asynchronous collaboration across remote staff
    • Resolved administrative escalations and scheduling conflicts rapidly while maintaining absolute data confidentiality
  3. WV

    Enumerator / Research Assistant (Consultant)

    World Vision & Plan International

    Jan 2022 — Dec 2024 · 2 yrs

    • Administered quantitative and qualitative household surveys across target communities in accordance with strict sampling frameworks
    • Secured formal research clearances and administrative access permits from local municipal and regional governing bodies
    • Upheld institutional safeguarding, data protection protocols, and humanitarian ethics throughout all field engagements
    • Synthesized primary field data into structured assessment reports to guide resource allocation and intervention design
    • Facilitated constructive community dialogues to bridge communication between local populations and international program teams
  4. 3G

    Remote Portfolio Manager Assistant

    3MF GROUP

    Aug 2020 — Mar 2021 · 1 yr

    • Maintained portfolio tracking dashboards and financial logs to ensure accurate record-keeping for international client engagements
    • Drafted professional briefing packets, executive reports, and visual presentations under tight delivery deadlines
    • Structured digital document archives to preserve comprehensive audit trails and expedite record retrieval across global teams
    • Managed cross-time-zone correspondence and executive scheduling between firm leadership and international stakeholders
    • Audited incoming client documentation routinely to verify data accuracy and maintain institutional quality standards
  5. EA

    Intern – Admin & Finance

    Edna Adan University Hospital

    Jan 2020 — Jul 2020 · <1 yr

    • Reconciled patient billing records and verified departmental expenditure logs against primary source receipts
    • Processed operational paperwork, intake forms, and administrative clearances in full alignment with healthcare protocols
    • Organized physical and electronic filing archives to maintain confidentiality and simplify internal financial audits
    • Handled routine cross-departmental inquiries and guided patient visitors with professional front-desk administrative support
    • Compiled routine financial transaction summaries and weekly administrative updates for senior finance managers
  6. LG

    Intern – Sales & Customer Support

    LAAS Group (SBI)

    Mar 2019 — Aug 2019 · <1 yr

    • Responded to client inquiries regarding product availability, pricing terms, and order fulfillment status
    • Coordinated dispatch schedules and delivery logistics with warehouse staff to ensure prompt customer order fulfillment
    • Generated sales invoices, official delivery receipts, and transaction records while maintaining strict ledger accuracy
    • Updated client databases with contact information, purchase histories, and qualitative customer feedback
    • Monitored local inventory records continuously to alert sales personnel to stock fluctuations and pending replenishment needs

Education

Master of Project Planning and Management

University of Hargeisa

BBA in Accounting and Finance

University of Hargeisa

Bachelor Degree of Entrepreneurship

Abaarso Tech University

Skills

Protocol & Liaison Support
Visa & Permit Processing
Government & NGO Engagement
Administrative Operations
Human Resources Management
Logistics Coordination
VIP & Diplomatic Support
Record Management
Report Writing
Data Analysis
SPSS
Field Research
Cross-Functional Collaboration
Financial Administration

Languages

SomaliFluentEnglishFluentArabicFluent

Certifications

Diploma of ITAlison
Diploma of Teacher TrainingBeder International University
Certificate of Creativity and Problem-Solving SkillsMETROPOLITAN UK
Certificate of Over 100 University Level Online CoursesUdemy
Certificate of Data Analysis of SPSS TrainingYAZA CAPACITY SOLUTIONS
Certificate of Effective LeadershipGURIDHIS COLLEGE
Startup Business TrainingHAVOYOCO

Portfolio

Contact details are private

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