Khadar Mohamed Mahad

Khadar Mohamed Mahad

Sales And Operations Manager.

Somaliland•8+ years experience

Also works as: Operations Manager · Commercial Manager · Business Development Manager · Sales Supervisor · Branch Manager · Store Manager · Account Manager · Administrative Officer

Senior Sales & Operations Manager | Commercial Management | Revenue & Operational Growth

Open to work· Immediately Available Now

About

I am an experienced sales and operations manager with eight years of commercial leadership across retail, petroleum, and travel sectors. Throughout my career, I have directed commercial workflows, strengthened client partnerships, and optimized daily operational procedures to drive business growth. My background combines revenue generation with disciplined financial administration and inventory control. I focus on streamlining organizational processes, enhancing client retention, and delivering reliable customer satisfaction across dynamic commercial environments.

Experience

  1. ST

    Sales Manager & Operations Manager

    Present

    Saj Travel and Tourism

    2023 — Present · 3 yrs

    • Spearhead commercial sales initiatives and daily office operations across multiple travel service divisions.
    • Cultivate strategic partnerships with corporate clients, airline representatives, and hospitality vendors to expand service offerings.
    • Streamline client booking and ticketing workflows to accelerate customer turnaround and drive revenue.
    • Track critical operational KPIs and present regular sales performance analyses to executive leadership.
    • Establish rigorous customer service standards to elevate traveler satisfaction and boost repeat bookings.
  2. SP

    Sales and Marketing Specialist

    Somtel Puntland

    Mar 2023 — Sep 2023 · <1 yr

    • Promoted comprehensive telecommunications portfolios, voice packages, and data services across regional consumer and enterprise markets.
    • Negotiated commercial agreements and closed service contracts with prospective corporate clients.
    • Resolved billing queries and technical service concerns promptly to sustain high customer satisfaction.
    • Synthesized field sales data and client feedback into structured reports for regional department leadership.
    • Coordinated targeted field marketing campaigns with cross-functional teams to increase regional brand visibility.
  3. MP

    Sales Representative

    Midowga Petroleum

    2021 — 2022 · 1 yr

    • Marketed bulk petroleum products and specialized lubricants to regional industrial, commercial, and transport operators.
    • Expanded the commercial B2B customer base through structured prospect outreach and consistent follow-up.
    • Achieved assigned quarterly sales volume targets by maintaining reliable fuel delivery schedules for key accounts.
    • Administered sales orders, delivery notes, billing statements, and account receivables with high accuracy.
    • Devised competitive pricing quotes to capture emerging commercial accounts and expand local market share.
  4. SG

    Sales Person & Storekeeper

    Shacab General Trading Company

    2018 — 2020 · 2 yrs

    • Guided retail customers through product options, technical specifications, and checkout transactions to maximize sales.
    • Managed warehouse stock organization, cataloging merchandise to accelerate order retrieval and restocking.
    • Reconciled daily cash receipts and maintained detailed delivery logs to safeguard transaction accuracy.
    • Executed periodic inventory counts against ledger records, minimizing stock discrepancies and product loss.
    • Upheld retail merchandising standards to maintain an organized sales floor that supported customer retention.
  5. GP

    Accountant & Data Entry Specialist

    Girible Primary and Secondary School

    2016 — 2017 · 1 yr

    • Maintained comprehensive general ledgers, journals, and expense tracking files across all school departments.
    • Administered monthly payroll schedules and verified salary computations prior to final disbursement.
    • Recorded student tuition collections and vendor disbursements into institutional databases with zero discrepancies.
    • Prepared detailed monthly financial summaries of revenues and expenditures for school leadership and board review.
    • Collaborated with administrators to assemble annual budget estimates and enforce operational expenditure controls.

Education

Bachelor's Degree in Business Administration – Management

East Africa University – Bosaso

Diploma in Business Management & Finance

PIDAM Institute – Bosaso

Diploma in Computer Application

Bilkhayr Institute of Computer Science & Technology

Diploma in QuickBooks & Accounting

Anfac Academy Institute – Bosaso

Puntland Certificate of Secondary Education (PCSE)

Biyo Kulule Primary & Secondary School – Bosaso

Skills

Commercial Management
Sales & Business Development
Sales & Marketing
Customer Relationship Management
Office Administration
Business Operations
Accounting & Financial Records
Data Entry & Reporting
Procurement & Logistics
Inventory Management
Sales Negotiation
Project Management
Monitoring & Evaluation
Time Management
QuickBooks
Microsoft Office
Travel Reservation Systems

Languages

SomaliNativeEnglishFluentArabicFluent

Certifications

Project Management Professional (PMP) CertificateHimilo Consulting LTD
Logistics & Procurement Management CertificateNational Training and Consulting Center
Monitoring & Evaluation (M&E) CertificateNational Training and Consulting Center
Teacher Training Program CertificateNational Training and Consulting Center

Contact details are private

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