Khadar Mohamed Mahad

I am an experienced sales and operations manager with eight years of commercial leadership across retail, petroleum, and travel sectors. Throughout my career, I have directed commercial workflows, strengthened client partnerships, and optimized daily operational procedures to drive business growth. My background combines revenue generation with disciplined financial administration and inventory control. I focus on streamlining organizational processes, enhancing client retention, and delivering reliable customer satisfaction across dynamic commercial environments.

1. ST

   Sales Manager & Operations Manager

   Present

   Saj Travel and Tourism

   2023 — Present · 3 yrs

   • Spearhead commercial sales initiatives and daily office operations across multiple travel service divisions.
   • Cultivate strategic partnerships with corporate clients, airline representatives, and hospitality vendors to expand service offerings.
   • Streamline client booking and ticketing workflows to accelerate customer turnaround and drive revenue.
   • Track critical operational KPIs and present regular sales performance analyses to executive leadership.
   • Establish rigorous customer service standards to elevate traveler satisfaction and boost repeat bookings.
2. SP

   Sales and Marketing Specialist

   Somtel Puntland

   Mar 2023 — Sep 2023 · <1 yr

   • Promoted comprehensive telecommunications portfolios, voice packages, and data services across regional consumer and enterprise markets.
   • Negotiated commercial agreements and closed service contracts with prospective corporate clients.
   • Resolved billing queries and technical service concerns promptly to sustain high customer satisfaction.
   • Synthesized field sales data and client feedback into structured reports for regional department leadership.
   • Coordinated targeted field marketing campaigns with cross-functional teams to increase regional brand visibility.
3. MP

   Sales Representative

   Midowga Petroleum

   2021 — 2022 · 1 yr

   • Marketed bulk petroleum products and specialized lubricants to regional industrial, commercial, and transport operators.
   • Expanded the commercial B2B customer base through structured prospect outreach and consistent follow-up.
   • Achieved assigned quarterly sales volume targets by maintaining reliable fuel delivery schedules for key accounts.
   • Administered sales orders, delivery notes, billing statements, and account receivables with high accuracy.
   • Devised competitive pricing quotes to capture emerging commercial accounts and expand local market share.
4. SG

   Sales Person & Storekeeper

   Shacab General Trading Company

   2018 — 2020 · 2 yrs

   • Guided retail customers through product options, technical specifications, and checkout transactions to maximize sales.
   • Managed warehouse stock organization, cataloging merchandise to accelerate order retrieval and restocking.
   • Reconciled daily cash receipts and maintained detailed delivery logs to safeguard transaction accuracy.
   • Executed periodic inventory counts against ledger records, minimizing stock discrepancies and product loss.
   • Upheld retail merchandising standards to maintain an organized sales floor that supported customer retention.
5. GP

   Accountant & Data Entry Specialist

   Girible Primary and Secondary School

   2016 — 2017 · 1 yr

   • Maintained comprehensive general ledgers, journals, and expense tracking files across all school departments.
   • Administered monthly payroll schedules and verified salary computations prior to final disbursement.
   • Recorded student tuition collections and vendor disbursements into institutional databases with zero discrepancies.
   • Prepared detailed monthly financial summaries of revenues and expenditures for school leadership and board review.
   • Collaborated with administrators to assemble annual budget estimates and enforce operational expenditure controls.