Ikraan Mawlid Abdi

I am a front-office and cashiering professional with extensive experience managing customer interactions, administrative duties, and financial transactions. Drawing on formal training in accounting, secretarial administration, and computer applications, I deliver precise cash handling and seamless visitor management. I excel at resolving customer inquiries promptly, balancing daily registers, and maintaining professional communication in fast-paced educational environments. I am eager to apply my organizational capabilities and customer-focused approach to support dynamic organizational teams.

1. ST

   Cashier and Receptionist

   Sky Top Chef School

   2020 — 2020 · <1 yr

   • Processed student fee payments across multiple payment methods including cash, checks, credit cards, and electronic vouchers
   • Welcomed visitors and prospective students at the front desk, establishing a professional and organized reception area
   • Provided detailed program and institutional information to direct clients and resolve routine administrative inquiries
   • Issued verifiable payment receipts, calculated refunds, and handled change disbursements in alignment with institutional policies
   • Reconciled physical cash drawers against electronic transaction logs daily to ensure balanced accounts
   • Maintained detailed financial transaction records and audit-ready documentation for administrative review
2. AJ

   Cashier

   Al Jazeera Secondary School

   2019 — 2019 · <1 yr

   • Generated official school receipts, distributed exact change, and processed credit adjustments for student tuition payments
   • Received and guided visiting parents and stakeholders, routing complex inquiries to corresponding school administrators
   • Resolved billing questions and fee discrepancies through patient, courteous, and professional customer communication
   • Balanced daily cash intake and prepared structured transaction summaries ahead of management reviews
   • Maintained secure custody of physical funds and maintained accurate digital records across student financial accounts
   • Partnered with administrative leadership to streamline fee payment workflows and minimize reconciliation errors