Idiris Awil Abdi

I am a Software Engineering graduate with a strong technical foundation and practical experience across administration, operations, marketing, sales, and customer service. I have developed strong skills in problem-solving, digital tools, data management, and technology-driven workflows, while also gaining valuable experience in customer engagement and business operations. My software engineering background enables me to approach challenges analytically, improve processes, and adapt quickly to new technologies. I am eager to apply my technical knowledge and professional experience to contribute to innovative teams, build effective solutions, and support organizational growth.

1. 9O

   Marketing

   9 One Cafe

   January 2025 — June 2026 · 1 yr

   • Spearheaded promotional campaigns and targeted advertising initiatives to broaden local market reach.
   • Showcased menu offerings and hospitality services directly to patrons to boost guest engagement.
   • Strengthened brand awareness through consistent on-site outreach and proactive customer communications.
   • Fostered lasting patron relationships to improve overall guest satisfaction and drive repeat visits.
   • Delivered tactical marketing recommendations and creative concepts to increase daily foot traffic.
2. AK

   Administration Assistant

   Arday Kaab Academy

   January 2024 — December 2025 · 1 yr

   • Administered core office procedures and supported institutional leadership with daily operational tasks.
   • Maintained accurate cataloging and archiving of student records, academic documents, and official files.
   • Resolved inquiries from students, faculty, and campus visitors promptly and professionally.
   • Facilitated structured interdepartmental communication between teaching staff, students, and administration.
   • Drafted routine administrative reports, managed operational data entry, and maintained record accuracy.
3. GC

   Sales Officer

   Gaadiid Car Rental

   June 2022 — December 2024 · 2 yrs

   • Advised individual and corporate clients on vehicle rental packages, terms, and fleet availability.
   • Executed end-to-end sales transactions by qualifying leads and processing rental bookings promptly.
   • Nurtured long-term customer relationships to establish an active base of repeat corporate clients.
   • Managed lease documentation, client agreements, and booking databases with high accuracy.
   • Coordinated with fleet personnel to align vehicle turnaround schedules with client reservations.