HM

Hibo Mohamoud Ismail

Assistant Manager

Somaliland•1+ years experience

Also works as: Retail Supervisor · Administrative Assistant · Customer Service Representative · Operations Assistant · Store Supervisor · Office Assistant · Sales Associate

Assistant Operations Manager | Retail Operations & Client Support

Open to work· Immediately Available Now

About

I lead daily retail operations and administrative workflows with a strong focus on operational efficiency and client satisfaction. Over two years of commercial experience, I have managed inventory systems, streamlined store workflows, and maintained accurate financial records. I excel at resolving customer challenges and fostering productive collaboration among team members. My focus is delivering reliable organizational support and elevating operational standards.

Experience

  1. SS

    Assistant Manager / Staff

    Saalik Stationery

    2024 — 2025 · 1 yr

    • Directed day-to-day store floor operations to ensure consistent business workflow and prompt client service
    • Resolved customer inquiries and service requests promptly through clear and professional communication
    • Standardized retail stock tracking and merchandise displays to optimize shelf availability and inventory control
    • Coordinated daily operational routines and administrative tasks to support front-line store personnel
    • Processed point-of-sale transactions and handled cash reconciliations with consistent financial accuracy
    • Structured daily task schedules to effectively balance peak customer foot traffic with store upkeep duties

Education

Secondary School Certificate

Nurdin Schools

Skills

Customer Service
Communication Skills
Teamwork & Staff Support
Time Management
Financial Literacy
Organization & Administration
Problem Solving
Retail Operations
Stock Control
Inventory Organization
Professional Conduct
Administrative Support

Languages

SomaliFluentEnglishGood) (FluentArabicGood) (Fluent

Certifications

Diploma in English LanguageSalhudin College
Diploma in Grammar SkillsReal Professional College
Diploma in Speaking Fluent EnglishIqra College
Diploma in Time Management, Soft Skills & Financial LiteracyImaamu Nawawi College

Contact details are private

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