Hamda Jamac Ismaaciil
Human Resources Assistant
Also works as: Human Resources Coordinator · People Operations Assistant · Administrative Assistant · Office Administrator · Customer Service Representative · Operations Assistant
HR Assistant specializing in operations and administrative lifecycle management
About
I am a final-year Human Resource Management student and HR Assistant with practical experience driving commercial operations, office administration, and customer service. I coordinate daily business workflows and manage complex customer communications to ensure cross-functional teams maintain high service standards. By focusing on detail-oriented organizational habits, I optimize workplace efficiency and maintain administrative reliability across all operational tasks. I am now looking to leverage my foundational HR knowledge and operational skills to support team growth and organizational success within a professional global environment.
Experience
- 1
Business Operations & Customer Service Assistant
1 yr
- Delivered responsive customer support to strengthen client satisfaction and encourage repeat business
- Streamlined daily office administrative tasks to enhance overall operational efficiency
- Resolved customer inquiries and escalated complaints using a solutions-driven approach
- Collaborated with internal team members to ensure smooth and uninterrupted service delivery
- Maintained precise transaction logs and operational records to assist management review
Education
Bachelor of Human Resource Management (Final Year)
University Education
Secondary School Certificate
Secondary School Education