Hafsa Abdiqadir Muxumed

I am an administrative professional and Accounting and Finance graduate with practical experience supporting office operations, programme administration, and record management. I specialize in streamlining daily office workflows, managing institutional communications, and maintaining meticulous filing systems using Microsoft Office and QuickBooks. Through proactive cross-functional coordination, I ensure smooth organizational processes and prompt service delivery. My focus is on providing dependable operational support that enhances administrative efficiency.

1. S

   Receptionist

   SONSAF

   2024 — 2024 · <1 yr

   • Directed front-desk communications by screening incoming phone calls, sorting mail, and responding promptly to inquiries.
   • Welcomed and guided visitors, external partners, and clients while maintaining secure visitor registration logs.
   • Organized and updated digital and hard-copy administrative records to support smooth office audits and information retrieval.
   • Coordinated correspondence between external stakeholders, organizational leadership, and interdisciplinary department teams.
   • Streamlined daily front-office routines to uphold organizational standards and reduce visitor wait times.
   • Leveraged standard office productivity tools to compile routine administrative logs and execute accurate data entry.
2. UO

   Programme Assistant / Administrative Support

   University of Burco (UOB)

   2021 — 2023 · 2 yrs

   • Coordinated operational logistics and scheduling for the multi-year In-Service Teacher Training Programme.
   • Managed routine office administrative workflows, tracking departmental supplies and resolving inquiries from participants and staff.
   • Archived, indexed, and updated critical programme documentation, participant profiles, and evaluation records.
   • Executed high-volume data entry and tracking using spreadsheet applications to monitor attendance and programme progress.
   • Facilitated ongoing administrative communication between programme leadership, institutional faculty, and participating educators.
   • Drafted, formatted, and distributed progress reports, training schedules, and official programme correspondence.
   • Maintained confidential, organized physical and digital document filing systems to ensure rapid information retrieval.