HC

Haboon Cali Yousuf

Sales and Marketing Representative

Somaliland•4+ years experience

Also works as: Customer Service Representative · Receptionist · Front Desk Officer · Administrative Assistant · Operations Assistant · Barista · Social Work Assistant

Sales and Marketing Specialist | Commercial Outreach & Customer Relations

Open to work· Immediately Available Now

About

I am a client-focused sales and marketing representative with proven experience driving commercial outreach, customer engagement, and operational support. Throughout my career across frontline reception, team management, and sales, I have developed strong interpersonal communication and relationship-building capabilities. I maintain disciplined service standards and adapt quickly to fast-paced environments to support core business goals. I am eager to leverage my versatile skill set to deliver exceptional client value and operational reliability.

Experience

  1. BJ

    Sales & Marketing Representative

    Bildhan Jet

    1 yr

    • Spearheaded targeted sales and marketing campaigns to promote core product and service portfolios
    • Engaged prospective and returning clients directly to communicate unique service value and advantages
    • Cultivated lasting client relationships to foster ongoing customer loyalty and repeat business
    • Gathered customer feedback and delivered practical insights to leadership to refine service delivery
    • Maintained comprehensive knowledge of company offerings to address inquiries and resolve concerns efficiently
  2. 2

    Manager

    <1 yr

    • Organized daily operational workflows to maintain uninterrupted, high-standard business service
    • Delegated shift assignments and supervised team members to ensure adherence to operating standards
    • Addressed customer inquiries and escalated grievances promptly with professional resolution strategies
    • Standardized workplace organization and service procedures to optimize daily team productivity
    • Coordinated cross-functional schedules and facilitated clear team communications during shift handovers
  3. 3

    Cleaning Staff

    2 yrs

    • Maintained strict sanitation and cleanliness benchmarks across all public and staff work areas
    • Executed comprehensive health, safety, and hygiene compliance protocols across designated facilities
    • Managed inventory, proper storage, and safe handling of all chemical cleaning agents and equipment
    • Conducted systematic facility sweeps to identify and eliminate potential environmental hazards
    • Delivered consistent cleaning schedules reliably to maintain an orderly, welcoming physical environment
  4. 4

    Receptionist

    <1 yr

    • Welcomed incoming visitors and clients warmly while providing accurate directional assistance
    • Managed multi-line telephone inquiries and routed detailed messages to appropriate personnel
    • Maintained a clean, well-organized reception area to present a polished organizational image
    • Administered visitor sign-in procedures, incoming mail distribution, and basic front-desk documentation
    • Resolved general visitor inquiries promptly to deliver a professional front-of-house experience

Education

Degree in Social Work

Skills

Sales & Marketing
Customer Service
Reception & Front-Desk Support
Client Relationship Management
Barista & Beverage Preparation
Teamwork
Time Management
Microsoft Office
Microsoft Excel
Cleaning & Hygiene
Basic Operations Management
Cooking
Driving

Languages

EnglishFluentArabicFluentSomaliFluent

Contact details are private

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