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Gulled Bashir

Medical Translator Supervisor

Somaliland•13+ years experience

Also works as: Operations Manager · Administrative Manager · Hospitality Manager · General Manager · Facilities Manager · Customer Service Manager · Office Manager · Banquet Director

Senior Operations & Translation Supervisor | Healthcare Administration | Workflow Optimization & Team Leadership

Open to work· Immediately Available Now

About

I bring over a decade of leadership experience across healthcare administration, hospitality operations, and educational management. Throughout my career, I have directed multidisciplinary teams, restructured operational workflows, and negotiated vendor contracts to lower organizational costs. My work focuses on upholding rigorous regulatory compliance, strengthening cross-functional communication, and elevating service quality. I combine analytical oversight with strong people management to build high-performing departments that consistently achieve institutional targets.

Experience

  1. XS

    Medical Translator Supervisor

    Present

    Xamar Specialist Hospital

    2023 — Present · 3 yrs

    • Supervised a multidisciplinary team of medical translators to ensure accurate, rapid language services across clinical units
    • Formulated and delivered training programs focused on clinical terminology precision and strict patient confidentiality standards
    • Streamlined departmental translation workflows to eliminate cross-departmental communication bottlenecks
    • Elevated patient and client satisfaction metrics through faster turnarounds and coordinated clinical service delivery
    • Enforced continuous compliance with healthcare privacy mandates and institutional documentation guidelines
    • Resolved day-to-day administrative challenges and operational bottlenecks to maintain uninterrupted translation coverage
  2. AS

    Insurance Officer

    Alamal Summit General Medical Complex

    2021 — 2023 · 2 yrs

    • Managed the medical complex's insurance portfolio while conducting strategic negotiations with healthcare vendor partners
    • Delivered a 10% annual cost reduction by conducting thorough policy reviews and restructuring provider terms
    • Produced detailed monthly and quarterly management evaluations analyzing insurance claims and billing efficiency
    • Audited administrative and clinical records to guarantee continuous compliance with healthcare policies and statutory standards
    • Reconciled billing and coverage discrepancies through structured liaison between clinical departments and administrative staff
    • Trained frontline healthcare personnel on insurance verification protocols and precise administrative documentation
  3. AJ

    Banquet Manager

    Al Jazeera Palace Hotel

    2020 — 2021 · 1 yr

    • Directed the planning and execution of over 50 major events each year while preserving premier guest satisfaction scores
    • Supervised, scheduled, and appraised a high-performing team of 15 hospitality service professionals
    • Decreased event preparation timelines by 20% through the rollout of standardized operational checklists
    • Negotiated and synchronized operations with external suppliers, internal logistics teams, and catering specialists
    • Enforced rigorous food safety, sanitation, and service benchmarks across all banquet and conference venues
    • Managed banquet operational expenditure and event budgets to protect departmental profitability
  4. BP

    Vice Principal

    Bandiiradley Primary School

    2018 — 2020 · 2 yrs

    • Directed daily school administration and provided operational oversight for all academic and support staff
    • Spearheaded academic improvement initiatives that elevated school-wide student results by 17%
    • Mediated community stakeholder disputes and instituted transparent family engagement channels
    • Controlled facility maintenance schedules, resource allocation, and operational budgeting to ensure school readiness
    • Instituted structured teacher evaluation frameworks and continuous professional development workshops
    • Coordinated communication across instructional faculty, parents, and school administrative boards to unify institutional priorities
  5. FW

    Administrative Assistant

    Fast Wings Logistics Services

    2013 — 2017 · 4 yrs

    • Managed daily transport scheduling, dispatch documentation, and routine operational records
    • Secured an 8% reduction in operating expenditures through successful negotiations with local service suppliers
    • Maintained comprehensive regulatory compliance logs and operational audit archives
    • Formulated executive briefings, administrative correspondence, and detailed logistics dispatch summaries
    • Reconciled client billing records and monitored daily operational expenditures alongside executive management
    • Audited inbound and outbound shipping manifests in collaboration with warehouse and transport units

Education

Bachelor of Business Administration (BBA)

King Abdul-Aziz University

Diploma in Arabic Language Instruction

Specialist Institute for Counseling & Training

Skills

Hospitality Management
Customer Service Excellence
Operations Management
Business Administration
Team Leadership
Staff Training & Development
Budget Management
Cost Optimization
Vendor Negotiation
Event Management
Facility Management
Strategic Planning
Workflow Optimization
Conflict Resolution
Advanced Microsoft Excel
Administrative Reporting

Languages

SomaliNativeArabicNativeEnglishProfessional Proficiency) (Fluent

Portfolio

Contact details are private

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