Gulled Hassan ibrahim

I am a hardworking, responsible, and motivated professional with strong communication and teamwork skills. Eager to learn and adapt, I excel at providing high-quality service and contributing positively to team success. My goal is to apply my experience in customer service and administration to support the growth of a reputable organization.

1. GO

   Assistant Manager

   Giz Organisation · Hargeisa

   Hargeisa

   • Supported senior management with daily operational oversight and team coordination to ensure efficiency.
   • Assisted in training and mentoring staff, fostering a productive and positive work environment.
   • Handled a variety of administrative tasks, including scheduling, reporting, and correspondence.
   • Served as a key point of contact for inquiries, effectively resolving issues to maintain stakeholder satisfaction.
2. KP

   Document and File Clerk

   Kaahin Public Notary · Hargeisa

   Hargeisa

   • Drafted, formatted, and proofread various official and public documents with high attention to detail.
   • Developed and maintained a systematic filing system for both digital and physical records, ensuring easy access.
   • Ensured the confidentiality and security of all sensitive documents and client information.
   • Managed document workflows, including scanning, copying, and distribution to appropriate parties.
3. GH

   Cashier and Sales Associate

   Gacale Hotel and Restaurante · Hargeisa

   Hargeisa

   • Processed customer payments accurately and efficiently using a point-of-sale (POS) system.
   • Managed the cash drawer, including performing end-of-day reconciliation and preparing bank deposits.
   • Engaged with customers to promote menu items and specials, contributing to increased sales.
   • Provided excellent customer service by answering questions and resolving issues promptly.
4. SC

   Waiter and Sales Associate

   Soleo Coffee nd Restaurante · Hargeisa

   Hargeisa

   • Delivered attentive and friendly service to patrons, ensuring a positive dining experience.
   • Presented menus, answered questions about ingredients, and made recommendations to guests.
   • Managed order taking, food delivery, and payment processing in a fast-paced environment.
   • Contributed to team efforts by assisting colleagues and maintaining a clean dining area.
5. AH

   Waiter / Customer Service

   Ambassador Hotel Hargeisa · Hargeisa

   Hargeisa

   • Provided high-quality table service to hotel guests in a formal dining setting.
   • Acted as a primary point of contact for diners, addressing guest needs and resolving complaints swiftly.
   • Maintained a comprehensive knowledge of the menu, specials, and beverage pairings.
   • Ensured the dining room was kept clean, organized, and ready for guests at all times.