Gulled Abdi Faarah

I am a hardworking, responsible, and motivated professional with a strong foundation in customer service, teamwork, and administration. I adapt quickly to new work environments and am eager to learn new skills to continuously develop my professional experience. My goal is to join a reputable organization where I can apply my knowledge and contribute positively to its growth and success, while ensuring complete customer satisfaction through dedicated and high-quality service.

1. GO

   Assistant Manager

   Giz Organisation · Hargeisa, Somaliland

   Hargeisa, Somaliland

   • Supported senior management in overseeing daily operational activities to ensure business objectives were met.
   • Assisted in coordinating team schedules, assigning tasks, and monitoring performance.
   • Helped facilitate communication between departments and provided administrative support as needed.
   • Acted as a point of contact for resolving staff and customer issues effectively.
2. KP

   Administrative Assistant

   Kaahin Public Notary · Hargeisa, Somaliland

   Hargeisa, Somaliland

   • Created, formatted, and meticulously organized official documents and client files.
   • Maintained a systematic filing system for both physical and digital records, ensuring data integrity and easy retrieval.
   • Provided essential administrative support, including data entry and preparing materials for review.
   • Ensured the confidentiality and security of sensitive information and legal documents.
3. GH

   Cashier and Salesman

   Gacale Hotel and Restaurante · Hargeisa, Somaliland

   Hargeisa, Somaliland

   • Processed customer transactions accurately and efficiently using a point-of-sale system.
   • Managed and balanced the cash drawer at the beginning and end of each shift.
   • Engaged with customers to promote menu items and special offers, successfully driving sales.
   • Provided friendly service and addressed customer inquiries and payment issues professionally.
4. SC

   Waiter and Salesman

   Soleo Coffee and Restaurante · Hargeisa, Somaliland

   Hargeisa, Somaliland

   • Delivered outstanding customer service by taking orders, serving food and beverages, and ensuring guest satisfaction.
   • Utilized sales skills to upsell menu items and daily specials, increasing average check size.
   • Maintained a clean, organized, and welcoming dining environment for all patrons.
   • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
5. AH

   Waiter and Customer Service Representative

   Ambassador Hotel Hargeisa · Hargeisa, Somaliland

   Hargeisa, Somaliland

   • Provided a high level of customer service in a busy hotel environment, ensuring a positive guest experience.
   • Took guest orders accurately and served food and drinks in a timely manner.
   • Addressed guest questions, requests, and complaints promptly and professionally.
   • Maintained comprehensive knowledge of menu offerings to make informed recommendations.