Faysa Dahir Abdi

I hold a Bachelor's Degree in Business Administration from Eelo University, combining practical expertise in sales operations, customer care, and office administration. I manage client transactions, maintain precise records, and coordinate daily workflows across varied commercial and educational environments. My approach emphasizes proactive communication, disciplined organization, and cross-functional teamwork. I focus on optimizing administrative processes to support long-term organizational productivity and service excellence.

1. I/

   Sales and Marketing Representative

   Present

   Independent / Self-Employed

   2023 — Present · 3 yrs

   • Spearheaded targeted sales outreach across local markets to acquire new client accounts
   • Executed direct marketing campaigns to increase product visibility and reinforce brand presence
   • Assessed individual client specifications to recommend aligned product solutions and close sales
   • Cultivated ongoing client relationships through consistent follow-ups to secure repeat business
   • Maintained detailed records of sales transactions, client inquiries, and revenue receipts
   • Gathered client feedback to refine promotional approaches and elevate service standards
2. FC

   Cashier

   Fathi Coffee

   2022 — 2023 · 1 yr

   • Processed cash and electronic point-of-sale transactions with consistent precision and efficiency
   • Advised patrons on menu offerings and recommended specialty items to boost daily sales volume
   • Reconciled cash drawers at the conclusion of each shift and verified register audit logs
   • Maintained an organized, hygienic front-counter area and refreshed display stock regularly
   • Resolved customer inquiries and complaints promptly to maintain superior service satisfaction
   • Collaborated with team members to manage peak-hour order queues and maintain swift service delivery
3. PS

   Teacher

   Primary School

   2018 — 2019 · 1 yr

   • Designed and delivered structured lesson plans aligned with established institutional curricula
   • Fostered an inclusive and disciplined learning atmosphere that encouraged active pupil participation
   • Produced engaging instructional aids and classroom resources to reinforce core subject comprehension
   • Evaluated student coursework and examinations to track academic growth and identify intervention needs
   • Communicated pupil milestones and behavioral progress transparently during parent-teacher conferences
   • Maintained accurate student attendance and academic performance records for administrative reporting