Farhan Yousuf Arab Jama

I am an operations and human resource professional with three years of experience managing financial administration and workforce coordination within Somaliland’s commercial sector. I specialize in personnel record management and staff supervision, maintaining precise financial reconciliation and rigorous data compliance standards across every shift. By streamlining daily administrative workflows and ensuring transparent communication between departments, I consistently improve operational efficiency and reporting accuracy. I am now seeking a role where I can leverage my expertise in financial control and organizational management to drive growth within a structured global organization.

1. BE

   Cashier

   Bilan Electronics

   2025 — 2026 · 1 yr

   • Processed cash, card, and digital point-of-sale transactions with zero discrepancy and high accountability
   • Delivered prompt, courteous customer service to resolve client inquiries and expedite retail checkouts
   • Reconciled daily financial ledgers and register balances to ensure complete accounting precision
   • Generated formal receipts, transaction logs, and audit-ready sales records for management review
   • Monitored stock movements and assisted leadership with regular inventory cycle counts
   • Maintained organized merchandising displays to promote products and optimize store operations
2. CC

   Manager

   Caalami Car Decorations

   2024 — 2025 · 1 yr

   • Supervised frontline personnel and coordinated daily task assignments to maximize workplace productivity
   • Evaluated service delivery against established quality metrics to ensure consistent customer satisfaction
   • Managed daily bookkeeping, expense documentation, and revenue reconciliation for executive review
   • Streamlined vendor communications and managed the procurement of critical decorating supplies and tools
   • Resolved complex client issues swiftly to protect brand reputation and maintain positive customer relations
   • Structured daily operational procedures to establish a safe, organized, and compliant work environment
3. UC

   Human Resource Assistant

   UDUB Construction

   2022 — 2023 · 1 yr

   • Facilitated end-to-end recruitment support by screening applicant profiles and coordinating interview schedules
   • Onboarded new employees and structured standardized personnel files in full compliance with company standards
   • Tracked workforce attendance logs and administered formal leave request workflows across departments
   • Compiled validated attendance and timesheet records to support finance with monthly payroll processing
   • Drafted official administrative memos, internal policies, and human resource correspondence for leadership
   • Mediated workplace inquiries and communicated corporate policies to foster constructive staff relations
   • Enforced strict data protection protocols to maintain total confidentiality of sensitive employee records