Fahima Mohamed

I am a highly organized administration and customer service professional with over 25 years of cross-functional experience across educational, depot, and retail environments. Leveraging a Master’s in Digital Marketing & Business and a BBA, I specialize in managing complex record-keeping systems, document flow, and high-volume visitor relations. I bridge the gap between seasoned office operations and modern business strategy to solve administrative bottlenecks and enhance front-desk efficiency. I am now seeking a senior administrative or receptionist role where I can apply my organizational precision and business background to support a dynamic team.

1. SB

   Primary English Teacher

   Sheikh Bashir Primary School

   2019 — 2026 · 7 yrs

   • Maintained accurate and up-to-date student records, progress reports, and administrative documentation.
   • Served as a primary point of contact for parents and visitors, addressing routine inquiries with professionalism.
   • Coordinated administrative workflows and supported school leadership with scheduling and documentation.
   • Managed classroom logistics and resources effectively while prioritizing multiple academic deadlines.
   • Facilitated collaborative meetings with faculty and participated in planning school-wide functions.
   • Resolved student and parent concerns promptly while upholding institutional policies and standards.
2. WP

   Primary Class Teacher

   West Primary School

   2004 — 2019 · 15 yrs

   • Prepared detailed progress reports, attendance logs, and student performance metrics systematically.
   • Communicated consistently with parents and guardians to provide transparent updates on student development.
   • Organized daily class schedules, learning materials, and institutional documentation with high precision.
   • Safeguarded sensitive student data and ensured strict compliance with educational privacy protocols.
   • Collaborated with diverse staff members to implement standardized institutional guidelines and events.
   • Adapted instructional and operational methods to meet the diverse needs of large student cohorts.
3. MT

   Depot Clerk

   Mastermind Tobacco

   2001 — 2004 · 3 yrs

   • Processed and updated daily stock registers, dispatch logs, and warehouse documentation accurately.
   • Monitored receipt and distribution of commercial shipments, resolving discrepancies promptly.
   • Liaised with internal teams and external logistics partners to ensure timely order fulfillment.
   • Implemented standardized filing procedures for manifests, delivery notes, and purchase orders.
   • Maintained organized physical and electronic filing archives to accelerate information retrieval.
   • Assisted depot leadership with routine operational reporting and inventory auditing tasks.
4. RA

   Assistant Manager

   Rent a Car

   1999 — 2001 · 2 yrs

   • Supervised front-line customer service operations and handled booking reservations efficiently.
   • Coordinated shift schedules and daily task assignments for customer service and fleet personnel.
   • Addressed customer feedback and resolved service issues to sustain high customer satisfaction levels.
   • Maintained client rental agreements, vehicle maintenance logs, and financial transaction records.
   • Cultivated professional relationships with corporate clients, suppliers, and automotive service providers.