Cumar mohamet Awale

I am a Business Administration graduate from Amoud University with over 11 years of experience driving growth across marketing, customer service, and financial operations. In the telecommunications sector, I have spearheaded multi-channel promotional campaigns for high-demand connectivity products while managing critical financial service transactions with precision. I apply data-driven insights and rigorous financial discipline to optimize outreach efforts and consistently elevate customer satisfaction. I am now looking to leverage my deep commercial experience and analytical background to deliver sustainable results for a dynamic global organization.

1. SC

   Customer Service and Sales Representative

   Somtel company

   <1 yr

   • Processed new SIM registrations, identity validations, and rapid network activations in compliance with telecommunications regulations.
   • Resolved customer service inquiries and facilitated SIM replacements while updating user account profiles accurately.
   • Configured and activated EDAHAB financial accounts while strictly adhering to user privacy and credential security protocols.
   • Executed high-volume digital cash transfers, deposits, and account reconciliations using proprietary enterprise platforms.
   • Managed physical and digital customer records to support organizational compliance and systematic audit readiness.
2. SN

   Election Supervisor

   Somaliland National Election Commission

   November 2024 — November 2024

   • Directed logistical coordination and day-of-poll station setup to ensure timely voter intake and orderly flow.
   • Issued official directives, logistical briefings, and procedural guidelines to polling station personnel.
   • Compiled official tally documentation and enforced rigorous reporting standards for all submitted ballots.
   • Secured official voting materials and sensitive documents throughout the election cycle to guarantee process integrity.
   • Resolved on-site administrative bottlenecks promptly through structured escalation with district coordinators.
3. SC

   Finance Intern

   Shaba Company

   February 2024 — March 2024 · <1 yr

   • Reconciled daily cashier receipts and balanced operational ledgers against physical cash collections.
   • Tracked daily operational expenditures and assisted accounting teams with primary income statement preparation.
   • Monitored fuel usage logs and inventory distributions to assist internal resource conservation initiatives.
   • Examined employee reimbursement requests and verified supporting documentation against internal accounting policies.
   • Assembled recurring financial summaries and ledger balances using advanced spreadsheet tools.
4. BC

   Head Cashier

   Baynax Company

   January 2021 — December 2025 · 4 yrs

   • Supervised enterprise daily cash inflows and tracked petty cash disbursements across retail operations.
   • Reconciled closing register balances against electronic point-of-sale transaction logs daily.
   • Maintained accurate physical and digital financial ledgers documenting commercial sales transactions.
   • Investigated balance discrepancies promptly to preserve accounting integrity across point-of-sale terminals.
   • Implemented standard cash-handling safeguards to eliminate revenue loss and maintain financial transparency.
5. S

   Private Tutor

   Self-Employed

   5 yrs

   • Designed personalized learning plans targeted to individual student academic needs and learning styles.
   • Delivered focused instruction across core academic subjects to strengthen critical thinking and analytical capabilities.
   • Created diagnostic quizzes, supplemental assignments, and review modules to measure learning milestones.
   • Maintained transparent communication with parents regarding academic milestones, behavioral focus, and study habits.
   • Established structured home-learning environments that motivated students to achieve independent academic success.
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