Cumar Mahamed Awale

I hold a Bachelor of Business Administration from Amoud University, backed by practical experience in customer service, office administration, and cash management. Across telecommunications and commercial sectors, I have managed frontline client inquiries, processed mobile money transactions, and tracked operational expenditures. I streamline daily office procedures, maintain rigorous documentation standards, and uphold service excellence. I am eager to contribute my administrative precision and operational capabilities to dynamic organizations.

1. SC

   Customer Service and Office Support Officer

   Somtel Company

   April 2026 — June 2026 · <1 yr

   • Registered, activated, and replaced SIM cards for walk-in telecom subscribers in alignment with procedural standards
   • Configured and onboarded EDAHAB mobile money accounts while maintaining absolute client data confidentiality
   • Executed cash deposits, subscriber transfers, and basic withdrawals swiftly across proprietary transaction systems
   • Audited, duplicated, and archived identity verification records to satisfy organizational compliance requirements
   • Resolved customer disputes, technical inquiries, and service complaints with prompt, professional resolutions
2. TC

   Marketing Assistant

   Telesom Company

   September 2025 — November 2025

   • Coordinated campaign execution and promotional initiatives across 4G, 5G, and VIP telecommunications offerings
   • Researched consumer demographics to establish distinct audience profiles and improve campaign reach
   • Aligned promotional messaging across creative, product, and sales units to maintain brand consistency
   • Compiled performance data across marketing distribution channels to inform reporting and decision-making
   • Generated localized advertising concepts and contributed creative suggestions for field outreach activities
3. SN

   Election Supervisor

   Somaliland National Election Commission

   November 2024 — November 2024

   • Directed polling station logistics to guarantee the timely dispatch, secure receipt, and staging of sensitive ballots
   • Enforced strict operational adherence to national electoral laws, procedural frameworks, and integrity standards
   • Compiled verified voter tally sheets and submitted certified election documentation to regional headquarters
   • Authored official administrative briefings, incident reports, and operational correspondence for electoral authorities
   • Resolved on-site operational bottlenecks and coordinated venue order to ensure uninterrupted voter access
4. SC

   Finance Intern

   Shaba Company

   February 2024 — March 2024 · <1 yr

   • Reconciled daily cashier receipts against transaction ledgers to detect and correct discrepancies promptly
   • Recorded operating expenditures and supported senior accountants in preparing preliminary income statements
   • Monitored fuel consumption logs across machinery and vehicle fleets to support corporate cost containment
   • Audited staff expense claims and reimbursement requests for strict adherence to internal finance policies
   • Organized paper and digital financial records to maintain auditable, transparent accounting archives
5. BC

   Head Cashier & Accounts Clerk

   Baynax Company

   2021 — 2025 · 4 yrs

   • Controlled daily cash receipts and corporate registers with consistent arithmetic precision
   • Tracked operational expenditures against approved budgetary ceilings to curb unnecessary spending
   • Maintained comprehensive general ledgers and balance sheet entries for all incoming and outgoing funds
   • Generated customer invoices, confirmed payment receipts, and issued official transaction documentation
   • Formulated regular financial summaries and cash flow updates in direct coordination with executive management
6. S

   Private Tutor

   Self-Employed

   2020 — 2026 · 6 yrs

   • Evaluated student learning gaps to formulate customized, subject-specific academic curricula
   • Taught foundational and advanced concepts across primary and secondary subjects to improve student comprehension
   • Developed tailored practice exercises, instructional worksheets, and periodic tests to track subject mastery
   • Communicated academic benchmarks and developmental progress consistently through detailed parent briefings
   • Fostered an organized, disciplined, and supportive study environment tailored to diverse student learning styles