AI

Asma Ismail Hussein

Business Administration Specialist

Somaliland•6+ years experience

Also works as: Administrative Assistant · Office Administrator · Operations Assistant · Customer Service Representative · Sales Associate · Junior Accountant · Records Officer · Executive Assistant

Business Administration Specialist | Operations, Office Administration & Retail Management

Open to work· Immediately Available Now

About

I am a detail-oriented Business Administration graduate with hands-on experience in office management, retail operations, and administrative support. Graduating second in my university cohort, I bring proven abilities in document control, workflow coordination, and customer communication. I excel at resolving operational bottlenecks and maintaining accurate financial and administrative records. My goal is to apply my organizational and analytical capabilities to streamline operations and support high-performing teams.

Experience

  1. AE

    Administrative Intern

    Aloog Electricity Company

    <1 yr

    • Standardized office filing structures across physical and digital archives to accelerate document retrieval
    • Drafted, formatted, and routed official correspondence, interdepartmental notices, and executive reports
    • Screened and routed incoming telephone inquiries and front-desk visitors to appropriate technical departments
    • Coordinated scheduling, meeting arrangements, and routine administrative duties for departmental supervisors
    • Assisted cross-functional teams with urgent document preparation, data verification, and clerical workflows
  2. PC

    Sales & Business Assistant

    Private Clothing, Bags & Perfume Business

    2 yrs

    • Executed end-to-end sales transactions, managed register balancing, and tracked daily cash flows with zero discrepancies
    • Conducted periodic physical inventory audits and recorded stock levels to prevent supply shortages
    • Styled merchandise and display windows to highlight new inventory and stimulate customer purchasing interest
    • Advised prospective buyers on product specifications, scent profiles, and wardrobe pairings to increase sales volume
    • Resolved customer service issues and processed merchandise exchanges in alignment with store satisfaction policies
  3. IE

    Primary Teacher / Home Tutor

    Independent Educational Services

    3 yrs

    • Structured and taught core academic lessons tailored to individual primary student comprehension levels
    • Diagnosed specific academic hurdles and modified teaching strategies to build foundational subject mastery
    • Administered regular diagnostic quizzes, homework exercises, and structured reviews to evaluate student progression
    • Maintained an engaging, orderly learning atmosphere that nurtured student curiosity and discipline
    • Conducted parent progress conferences to communicate student achievements, behavioral milestones, and development areas

Education

Bachelor of Business Administration

Eelo University

GCSE

Al-Nour School

Diploma in English Language (ESL)

Waaberi College

Diploma in Computer Skills

Waaberi College

Skills

Customer Service
QuickBooks
Microsoft Office
Microsoft Excel
Basic Accounting
Record Keeping
Office Administration
Cash Handling
Time Management
Teamwork
Problem Solving
Communication
Attention to Detail
Inventory Management

Languages

SomaliNativeEnglishFluentArabicGood) (Fluent

Contact details are private

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