Asma Haroun Aidid

I am a dedicated Information Technology graduate with a strong foundation in computer systems, networking, and IT support. My recent internship provided me with hands-on experience in troubleshooting, system management, and delivering excellent customer service within a technical environment. I am a quick learner with proven problem-solving and teamwork skills, eager to apply my knowledge to contribute to a forward-thinking organization and drive innovative solutions.

1. BI

   IT Intern

   Bluekom Internet Company · Borama, Somaliland

   <1 yr

   • Assisted senior technicians in providing IT support and resolving networking issues for customers.
   • Collaborated with the technical team to ensure the efficient delivery and maintenance of internet services.
   • Gained hands-on experience in system troubleshooting, network configuration, and direct customer service.
   • Contributed to system management tasks, helping to maintain network stability and performance.