Ashwak Omar

Ashwak Omar

Receptionist

Somaliland•4+ years experience

Also works as: Front Desk Officer · Office Assistant · Customer Service Representative · Administrative Assistant · Cashier · Front Office Executive · Secretary

Front Office Receptionist | Administrative Operations | Client Experience Management

Open to work· Immediately Available Now

About

I am a dedicated receptionist and administrative professional committed to delivering seamless front desk operations and exceptional visitor experiences. My background spans managing multi-line communications, coordinating appointment schedules, and supporting day-to-day office workflows. I take pride in maintaining structured administrative records, handling customer inquiries with professionalism, and ensuring an organized, welcoming workplace environment. Through reliable front-line support, I help organizations sustain smooth daily coordination and strong professional impressions.

Experience

  1. 1

    Receptionist

    2 yrs

    • Greeted and directed incoming visitors, clients, and partners to maintain an organized, welcoming corporate environment.
    • Managed multi-line telephone switchboards, screened calls accurately, and distributed detailed messages promptly.
    • Coordinated executive calendars, client appointments, and meeting facilities to prevent scheduling overlaps.
    • Maintained detailed visitor logs and check-in procedures in alignment with front desk security guidelines.
    • Delivered prompt assistance to customer inquiries to ensure high standards of front-line service.
    • Organized lobby spaces, monitored office supply inventories, and distributed incoming correspondence efficiently.
  2. 2

    Cashier

    2 yrs

    • Executed cash, card, and digital payment transactions rapidly while maintaining zero-variance balance sheets.
    • Reconciled register drawers, audited sales receipts, and compiled structured end-of-shift financial summaries.
    • Assisted customers courteously throughout the checkout process, answering pricing and transaction questions accurately.
    • Identified and resolved billing discrepancies promptly to preserve accounting integrity and customer trust.
    • Maintained secure cash drawer controls and followed standard operating procedures for asset protection.
  3. 3

    Manager Assistant

    <1 yr

    • Coordinated executive calendars, scheduled internal meetings, and tracked action items to meet deadlines.
    • Drafted professional memos, operational emails, and routine administrative correspondence for executive review.
    • Organized digital document repositories and database records to enable rapid information retrieval.
    • Performed systematic data entry tasks and assembled operational summaries for managerial oversight.
    • Facilitated cross-departmental communication to maintain consistent workflow alignment between staff and leadership.

Education

Bachelor's Degree in Nursing

Diploma in Accounting and Finance

Skills

Customer Care
Front Desk Operations
Office Administration
Cash Handling
Appointment Scheduling
Record Keeping
Call Management
Communication Skills
Problem Solving
Teamwork
Computer Skills
Administrative Support

Languages

SomaliFluentEnglishGood) (Fluent

Contact details are private

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