Amran shuceyb sead

I am a dedicated and detail-oriented Human Resource Management graduate with 3 years of practical experience in human resources, reception, admissions, registration, customer service, and office administration. I have experience assisting clients and visitors, answering telephone calls and inquiries, verifying documents, maintaining accurate records, handling confidential information, and supporting daily administrative operations. I am proficient in Microsoft Office and Excel, with strong communication, organizational, problem-solving, and customer service skills. I am reliable, adaptable, and eager to contribute my skills to a professional organization while continuing to grow and develop my career.

1. 1

   Receptionist / Administrative Assistant

   3 yrs

   • Welcomed visitors and clients with professionalism while providing prompt assistance and directing inquiries
   • Managed multi-line telephone exchanges and incoming correspondence, routing messages efficiently to appropriate departments
   • Maintained organized physical and electronic filing systems to enable immediate record retrieval and audit readiness
   • Drafted formal correspondence, prepared administrative paperwork, and scheduled meetings for organizational staff
   • Protected client and organizational confidentiality through compliant handling of sensitive records and files
   • Standardized reception procedures and coordinated document distribution workflows across office teams
2. GU

   Registration Officer

   gollis unversity

   <1 yr

   • Processed client intake and admissions documentation with precise attention to data integrity
   • Authenticated personal identification and eligibility documents against established institutional requirements
   • Maintained tracking spreadsheets in Microsoft Excel to record registrations and generate operational summaries
   • Guided applicants through registration steps, clarifying procedural criteria and resolving application queries
   • Enforced data protection guidelines to secure sensitive applicant files and proprietary organizational records
   • Organized and archived physical registration documents to facilitate administrative audits and reporting
3. BY

   Human Resources Assistant

   berbera youth center

   1 yr

   • Facilitated recruitment logistics by scheduling interviews, communicating with candidates, and coordinating onboarding steps
   • Maintained confidential personnel files to ensure all regulatory and institutional records remained up to date
   • Drafted formal HR letters, internal announcements, and routine administrative status reports
   • Addressed everyday employee inquiries regarding workplace guidelines, leave tracking, and general HR processes
   • Safeguarded sensitive compensation, performance, and disciplinary information in strict compliance with privacy standards
   • Coordinated archiving workflows and daily clerical operations for the human resources department
4. BB

   Hotel Staff / Employee Coordinator

   berbera beach hotel

   2 yrs

   • Administered guest check-in and check-out procedures swiftly while maintaining high customer service standards
   • Processed cash and digital payments accurately and reconciled daily till transactions without discrepancy
   • Addressed guest requests regarding facility amenities, local services, and scheduling needs
   • Resolved service challenges and customer complaints promptly to ensure positive guest experiences
   • Coordinated shift schedules and daily operational communications across front-of-house team members
   • Supervised reception area workflows to maintain orderly operations and continuous quality of service