Abdishakur Mohamed Mahdi

I am a multilingual Business Administration professional with hands-on experience in telecommunications marketing, customer engagement, and operational support. Fluent in Somali, English, and Arabic, I coordinate marketing initiatives that strengthen brand awareness and build lasting client relationships. I combine strong organizational skills with cross-functional communication to optimize daily workflows and improve customer satisfaction. My focus is on driving operational efficiency and brand visibility across diverse target markets.

1. S

   Marketing Assistant

   Present

   Somcable

   Present

   • Executed direct promotional outreach to educate consumer segments on telecommunications products and digital services
   • Resolved client inquiries and troubleshooting requests promptly to maintain high service quality standards
   • Coordinated day-to-day administrative and promotional workflows to support commercial target delivery
   • Accelerated product adoption by conducting field demonstrations and active sales support for prospective customers
   • Built collaborative relationships with internal teams and external stakeholders to enhance service turnaround times
   • Documented customer feedback and engagement metrics to inform ongoing marketing strategies and campaign adjustments