Abdirahman Said Osman

I am a logistics and supply chain professional with over five years of experience directing freight operations, shipment handling, and inventory oversight across commercial and humanitarian sectors. My expertise spans port logistics, cargo surveying, and cross-functional coordination under rigorous compliance frameworks. I specialize in streamlining dispatch processes, eliminating operational bottlenecks, and enforcing cargo security standards to safeguard on-time delivery. I focus on optimizing supply chain workflows and building resilient transport operations in high-volume environments.

1. HL

   Logistics Operations Officer

   Present

   HAL Logistics

   Sep 2024 — Present · 2 yrs

   • Coordinate end-to-end shipment handling, route planning, and dispatch schedules to maintain uninterrupted freight velocity
   • Establish transparent communication channels between drivers, field agents, and executive management to accelerate operational handoffs
   • Enforce strict service quality benchmarks, cargo security protocols, and customs compliance guidelines across all active consignments
   • Prepare, audit, and reconcile shipping manifests, waybills, and customs clearance filings to prevent transit delays
   • Troubleshoot route bottlenecks and transit disruptions in real time to safeguard on-time delivery schedules
   • Cultivate strategic partnerships with commercial carriers, terminal operators, and regulatory agencies to streamline regional distribution
2. TT

   Logistic Officer

   TAIF Trading, WFP Cargo Surveyor

   Feb 2021 — Jun 2024 · 3 yrs

   • Supervised warehouse crews and ground handlers in executing daily procurement, staging, and cargo loading workflows
   • Inspected and certified humanitarian food cargo integrity against stringent World Food Programme survey and quality benchmarks
   • Executed end-to-end logistics plans tailored to humanitarian aid requirements, ensuring intact and scheduled deliveries
   • Enforced occupational health and safety standards alongside environmental mitigation protocols across regional storage facilities
   • Monitored hazardous waste handling and storage conditions to eliminate contamination risks at distribution hubs
   • Generated detailed cargo survey reports, reconciliation logs, and transit metric summaries for WFP auditors and executive leadership
3. KJ

   Supervisor

   Kafalo Jet

   Feb 2019 — Dec 2021 · 2 yrs

   • Managed shift rosters and task delegation for operational personnel to maintain balanced coverage and peak productivity
   • Delivered structured training and mentorship programs to elevate service standards and procedural compliance among team members
   • Resolved complex customer escalations and inquiries swiftly through active issue tracking and root-cause analysis
   • Partnered with executive management to execute targeted recruitment, onboarding, and staff retention initiatives
   • Implemented standardized quality assurance checklists and operating procedures to eliminate administrative oversights
   • Mediated operational disputes constructively to foster high team cohesion and accountability across all shifts