Abdirahman Mohamed Osman

I am a dedicated and detail-oriented Accounting and Finance professional with a strong academic background and practical experience in financial operations, bookkeeping, and customer relations. Proficient in manual and computerized accounting software, including QuickBooks and advanced Microsoft Excel, I excel at streamlining ledger maintenance, inventory records, and financial analysis. I am committed to maintaining financial integrity and driving operational efficiency in dynamic organizational environments.

1. QC

   Call Center Representative

   Quruxbila Cosmetic

   <1 yr

   • Assisted customers remotely in selecting tailored beauty and cosmetic products.
   • Provided comprehensive product knowledge to promote products and drive sales targets.
   • Resolved client inquiries and complaints with professional customer service.
   • Processed orders and sales transactions accurately in the order management database.
   • Collaborated with the retail inventory team to confirm real-time stock availability.
   • Documented client feedback and call logs to support continuous service improvements.
2. QC

   Salesman

   Quruxbila Cosmetic

   <1 yr

   • Assisted in-store shoppers with personalized product recommendations based on individual needs.
   • Achieved daily sales quotas through persuasive product demonstration and client engagement.
   • Processed cash, card, and mobile payments securely using point-of-sale systems.
   • Managed shelf stocking, organized merchandise displays, and performed daily inventory counts.
   • Balanced daily cash drawers and reconciled closing transaction summaries.
   • Maintained high standards of store hygiene, organization, and visual appeal.
3. CM

   Salesman

   Carwo Maamuus

   1 yr

   • Greeted retail customers and facilitated daily retail sales transactions with accuracy.
   • Maintained organized product records and supported storewide inventory replenishment.
   • Handled customer payments, cash balances, and point-of-sale receipt issuance.
   • Monitored stock levels to prevent stockouts and documented incoming shipments.
   • Resolved pricing and product inquiries to ensure a positive shopping experience.
   • Assisted store management in auditing inventory counts and preparing basic sales logs.