Abdirahman Garad Mohamed

Experienced Sales Manager with a background in travel and tourism. Skilled in sales, customer service, client relationship management, and business development. Experienced in airline ticketing, visa services, hotel bookings, and car rentals, with a strong focus on customer satisfaction and business growth.

1. IT

   Sales Manager

   Isom Travel and Logistics

   7 yrs

   • Directed end-to-end commercial sales strategies and ticketing operations across corporate and leisure travel sectors.
   • Leveraged Global Distribution Systems to optimize ticketing accuracy, fare pricing, and tailored travel itineraries.
   • Cultivated and expanded key accounts by establishing formal service agreements with corporate clients and regional travel agencies.
   • Mentored and supervised frontline travel consultants to ensure strict adherence to quarterly and annual revenue targets.
   • Resolved high-priority customer escalations swiftly to protect business reputation and uphold client retention standards.
   • Negotiated commercial agreements and preferred rate structures with international carriers, hotels, and ground operators.
2. NS

   Marketing and Sales Manager

   Nadiifo Soap Factory

   <1 yr

   • Formulated and executed tactical go-to-market strategies to expand consumer soap brand penetration across target territories.
   • Supervised field sales representatives and tracked distributor order pipelines to guarantee prompt fulfillment and market coverage.
   • Conducted regular point-of-sale audits to optimize product placement, shelf share, and overall brand visibility.
   • Collaborated with production and supply chain teams to forecast inventory demand and prevent retail stockouts.
   • Gathered customer insights and competitor pricing data to refine retail pricing models and distributor discount frameworks.
3. YR

   Research Assistant and Training Facilitator

   Yaza Research Center

   1 yr

   • Collected, cleaned, and synthesized field survey data to support socioeconomic impact research initiatives.
   • Facilitated interactive professional capacity-building workshops for community members and organizational participants.
   • Authored detailed analytical survey reports and visual presentations for internal teams and project partners.
   • Coordinated training event logistics, including participant registration, venue preparation, and curriculum distribution.
   • Maintained comprehensive research spreadsheets to ensure data integrity, confidentiality, and accurate documentation.