Abdirahman Dayib Ahmed

I am an IT professional and educator with four years of experience driving technical efficiency through hardware maintenance, system diagnostics, and academic instruction in Somaliland. My background bridges the gap between complex troubleshooting and user support, having managed end-to-end software installations and operational reporting while delivering technical training in a classroom setting. I possess a strong foundation in hardware lifecycle management and administrative support, consistently ensuring system reliability for diverse users. I am now seeking to leverage this technical expertise to optimize infrastructure and support organizational growth in a dedicated technician role.

1. AO

   Academic Instructor

   AlHuda Org (AL Rayaan School)

   2023 — 2024 · 1 yr

   • Delivered structured lessons and engaged students to enhance academic learning outcomes
   • Prepared comprehensive periodic academic performance reports and evaluations
   • Assisted students with basic computer literacy and applied technology exercises
   • Collaborated with school leadership to maintain institutional standards and student discipline
   • Managed classroom documentation, attendance tracking, and administrative records
2. AO

   Computer Technician

   AlHuda Org

   2020 — 2023 · 3 yrs

   • Diagnosed, repaired, and serviced desktop computers, laptops, and peripheral hardware
   • Installed, configured, and updated software applications, operating systems, and security utilities
   • Delivered prompt technical support to staff to resolve daily software and hardware challenges
   • Assisted with local network connectivity checks and workstation setup for office users
   • Documented technical issues, tracked hardware inventories, and prepared maintenance reports