AH

Abdinaasir Hassan Osmaan

Human Resources & Administration Specialist

Somaliland•5+ years experience

Also works as: Human Resources Officer · HR Assistant · Administrative Officer · Public Administration Specialist · Operations Assistant · Office Administrator · Customer Service Specialist · Project Assistant

HR & Administration Specialist | Operations Support | Records Management & Stakeholder Relations

Open to work· Immediately Available Now

About

I am a human resources and administration specialist with a background spanning organizational operations, customer service, and educational administration. Backed by a degree in HR Management and ongoing MBA studies, I bring structured capabilities in records administration, team facilitation, and conflict resolution. In every role, I establish orderly workflows, maintain accurate documentation, and cultivate productive stakeholder relationships. I aim to apply my administrative and problem-solving skills to strengthen institutional performance and deliver operational excellence.

Experience

  1. DE

    Sales and Administrative Associate

    Present

    Dalmar Electronic and Cosmetics

    2025 — Present · 1 yr

    • Administered point-of-sale transactions and prepared daily sales reconciliations for executive review
    • Maintained accurate inventory trackers and merchandise logs to prevent stock discrepancies
    • Resolved customer inquiries and complaints by applying company guidelines and conflict resolution methods
    • Drafted routine administrative reports detailing retail trends, product turnover, and customer feedback
    • Collaborated across the store team to meet daily operational targets and maintain visual merchandising standards
  2. NP

    Primary School Teacher & Administrative Assistant

    Najah Primary and KG School

    2024 — 2025 · 1 yr

    • Managed confidential student records, attendance registers, and academic files with strict attention to data integrity
    • Drafted term schedules, institutional correspondence, and formal academic progress reports for school leadership
    • Inputted evaluation data into digital tracking sheets to simplify term reporting and administrative monitoring
    • Liaised directly with parents and guardians to discuss academic performance, behavioral progress, and school policies
    • Organized classroom activities and academic calendars to ensure full compliance with curriculum deadlines
  3. MP

    Primary School Teacher

    Mustaqiim Primary and KG School

    2023 — 2024 · 1 yr

    • Delivered structured lesson plans aligned with approved institutional and national curriculum standards
    • Enforced classroom behavior policies and resolved peer disputes through proactive mediation techniques
    • Assisted senior administrators in scheduling, preparing, and invigilating term examinations
    • Evaluated student coursework, compiled performance summaries, and reported outcomes to head teachers
    • Coordinated extracurricular events and educational programs in collaboration with institutional faculty
  4. WS

    Primary School Teacher

    Waraabe Salaam Primary School

    2022 — 2023 · 1 yr

    • Designed and delivered interactive lesson plans to maximize student comprehension and subject engagement
    • Compiled and updated student evaluation rubrics, grade books, and official administrative paperwork
    • Conducted regular parent-teacher conferences to discuss student development and address behavioral challenges
    • Prepared teaching materials and structured classroom timelines to ensure timely syllabus completion
    • Contributed to faculty planning sessions to align operational workflows and community engagement goals

Education

Master of Business Administration (MBA) in Management

Unity University, Hargeisa

Bachelor's Degree in Human Resource Management

Unity University, Hargeisa

GCSE Certificate

AL-Jamaal Secondary School

Skills

Conflict Resolution
Human Resource Management
Administrative Filing
Customer Service
Record Keeping
Report Writing
Team Building
Organizational Design
Process Planning
Interpersonal Communication
Time Management
Microsoft Office Suite

Languages

SomaliFluentEnglishFluentArabicFluent

Certifications

English Language CertificateSalama College
Basic Computer CertificateTisqaad Institute School

Contact details are private

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